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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was very nice an clean. Negative no elevator. But the room was very nice and clean , other than my next door neighbor that keep slamming his door
Business response:
Dear Shantell, Thank you for choosing Extended Stay America to visit our city. We are pleased our associates cared for you, that you had a good stay, and that you enjoyed your room. However, we are sorry for the issue you mentioned. Our front desk team is always here to assist you in improving your time here. It was our pleasure hosting you, and we hope to do so again on your next visit to the city.Sincerely,Hotel Management
Decent budget hotel The hotel was fine itself, it's basic and comfortable, what you would expect for the price. Location is decent, with food and drink options within a few mins walk. Only issue we had was the elevator wasn't working and we were on the 4th floor, so we had to carry all our luggage up, and then down, the stairs.
Business response:
Dear Andrew, Thank you for taking the time to share your feedback! We are glad you found our hotel comfortable and well-suited for a budget-friendly trip, making a satisfactory stay. Our convenient location near food and drink options is one feature we are proud to offer, and we’re happy you appreciated it. However, we sincerely apologize for the inconvenience caused by the elevator being out of service during your visit. We understand your frustration and inconvenience. Please know that we are actively addressing this issue... read more
The room was clean. The elevator was down and there was 0 breakfast options. The place smelled like weed through out the entire building
Business response:
Dear Tiffany, Thank you for sharing your experience with us. While we are glad you found your room clean, we regret that other aspects of your stay did not meet expectations. We apologize for the issues with the elevator and have taken note of your comments regarding our breakfast choices. We understand how these issues may have impacted your visit. Additionally, we take concerns about the upkeep of our property seriously and will address this with our team to ensure a more pleasant environment for all guests. Your input is ... read more
Decent place to stay for a night or two Room always felt a little stuffy, not matter how low we turned down the a/c. Hallways felt humid and kind of smelled like a locker room. However, the room itself was very spacious and clean. I really loved the light-up mirror in the bathroom. It had great lighting and plenty of counter space for getting ready.
Business response:
Dear Ashton, Thank you for being our guest at Extended Stay America. It is nice knowing you had a good time here, and our spacious room and clean environment added to your great experience, making it a memorable hotel incident. However, we are sorry for the discomfort caused and will work to improve it. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4.5 star rating with 966 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.