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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I chose this due to offered breakfast because I like to leave and be gone when traveling. Breakfast on the counter top consisted of one packet of instant oatmeal but no hot water, cup or bowl, or spoon. There also were six very cheap breakfast bars in total. No juice, no fruit, nothing. No, it wasn't time for breakfast to be over. There was caffeinated coffee in a pot with one stoneware cup on the counter. The room was clean but tiny and bare except for one picture repeated throughout the hotel. There was not even a blow dry... read more
Business response:
Dear Lynne,We’re sorry your experience did not meet expectations. It’s disappointing that certain amenities and offerings were not as convenient or accommodating as you had hoped. While we strive to provide a comfortable stay with essential conveniences, we understand that aspects such as breakfast options, room features, and overall upkeep can impact the experience. Your observations are valuable, and we will use them to improve where possible. Thank you for sharing your thoughts. We hope to have the chance to welcome you b... read more
I would gladly stay here again! Just spent 8 days. Very clean and friendly.
Muy buen hotel La recepcion fue super cordial. El hitel muy bien ubicado para nosotros que venimos haciendo vs ciudades La habitacion contaba con lo visto cuando hicimos la reserva vteniamos nuestro equipo de bateria y platos El sr de la recepcion es super amable, esta siempre por la tarde noche Volveria
Business response:
Dear Cynthia,Thank you for the fantastic review of Extended Stay America. We're delighted that you had such a positive experience. It's wonderful to know that the location suited your travels and that the room met your expectations. We also appreciate your kind words about the reception team; they take great pride in making guests feel welcome. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
After having our reservation denied by another hotel in the area we found Extended Stay. At 10:00 PM the manager was still there and checked us in with a smile on her face ace Our 3 night stay was very pleasant
Weekend stay The gentleman that checked me in was so kind and pleasant to talk with. The check in process was easy and stress free. The breakfast was extremely disappointing!!!!
Business response:
Dear Terri,Thank you for taking the time to review your stay at Extended Stay America. We’re delighted to know that your check-in experience was smooth and welcoming. It’s wonderful to hear that our team member made a positive impression. However, we regret that the breakfast offerings did not meet your expectations. We value your input and will share this with our team to explore ways to improve our breakfast options. Your satisfaction is important to us. We look forward to your next stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4 star rating with 1,621 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.