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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is one of the nicest extended stays I have stayed at! The property was so clean and fresh, the room was clean and comfortable. The staff was exceptional, great customer service, very kind. The grab and go breakfast was set up nicely, everything was welcoming and enjoyable. Thank you for caring about creating a great experience for your guests!
Business response:
Dear Nicole,We're absolutely delighted that your recent stay at Extended Stay America was one of the best you’ve experienced! It’s wonderful to know our property met your expectations, and we truly appreciate your kind words about our team. We always aim to provide top-notch service, and it’s great to hear that we achieved that during your stay. We’re also happy that you enjoyed the breakfast. Your satisfaction means a lot to us, and we’re thrilled that you had such a positive experience. It was a pleasure hosting you, and w... read more
Overall the place is a very nice. The staff was very nice and pleasant.The remote control to the TV was broken. When we came back there was a new one in the room.One bad thing there was no breakfast they had grab and go breakfast but there was none left. The hallways of the place was like a oven feel like there was no air conditioning. Yes we will stay there again
Business response:
Dear Patti,Thank you for your kind words and for choosing to stay with us! We're glad you enjoyed our staff's hospitality. I’m sorry for the inconvenience you experienced with the remote control and the breakfast options. We’ll ensure our Grab-and-Go breakfast is well-stocked moving forward. We’re also addressing the hallway temperature issue to make your next visit more comfortable. We appreciate your feedback and look forward to welcoming you back soon!Sincerely, Hotel Management
Great!!!!
Business response:
Dear Iran,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Single bed queen suite, Free cable tv with input options for console, desk, closet area, bathroom, kitchen area, sink, stove, microwave, full size fridge. Plenty of other additional optional amenities, ex dishes. They provide towels/ dish soap/ bath soap at front desk. & breakfast in mornings.
Loved staying here. Was never bothered except for weekly room inspection which is more than reasonable.
Business response:
Dear Gianna, Thank you for your positive feedback! We’re thrilled to hear that you loved your stay and found the weekly room inspections to be reasonable. It’s great to know that our approach to maintaining the property contributed to your enjoyment. Your satisfaction is our top priority, and we look forward to welcoming you back to Extended Stay America for another great stay.Sincerely,Hotel Management
Very disappointed I struggle with this review. The hotel was clean. The room was spacious. I was told the hotel was hit by lightning and caused damage. The front door was broken. The shower has no water pressure- you could barely get the soap off of you. There are absolutely no dishes or coffee pots or hair dryer in your room. You have to ask for everything- like a prison. I don’t know but I want to check in and be in my room. I don’t want to have to say , “ May I have a bowl! May I have a spoon? May I have a hair dryer?”… T... read more
Business response:
Dear Joanna,Thank you for sharing your candid review. While we are pleased that you loved our clean property, we are sorry we missed meeting some of your expectations and the difficulties you experienced. This is not the kind of impression that we want our guests to have. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. We take our guest’s feedback... read more
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4.1 star rating with 1,499 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.