Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Dear Michel, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites and for the thoughtful service provided by our associates. Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for giving us the opportunity to host your visit, and we hope to provide you with another great stay soon. Sincerely,Hotel Management 

Business response:

Dear Birte, Thank you for choosing to stay with us and for taking the time to share your thoughts. We are delighted that you had an enjoyable overall experience during your visit. However, we apologize for not meeting all of your expectations and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management 

Business response:

Dear Robert, We appreciate your feedback and hope your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way.Sincerely,Hotel Management