Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Dear LUSKYS, We are pleased that your stay was exceptional in every way and that our proximity to the airport suited your travel needs perfectly. Thank you for sharing your experience at Extended Stay America. We value your business!Sincerely,Hotel Management 

Business response:

Dear Samantha, Thank you for sharing your experience and for being our guest again at Extended Stay America. We’re thrilled that you found our property clean and comfortable and our team accommodating. We take great pride in providing a welcoming environment for all our guests. However, we sincerely apologize for the pool and shuttle service being unavailable. We understand how disappointing this must be and appreciate your patience as we work through these challenges. Your feedback is truly valued, and we hope to have the o... read more

Business response:

Dear Juan, We hope you loved many aspects of our hotel, and we appreciate you sharing your input. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management 

Business response:

Dear Ruben, We are sincerely grateful for your high rating and for sharing your thoughts about your recent stay. It is excellent to know that you enjoyed many aspects of your visit. However, we regret your disappointment with our breakfast option. Your feedback is invaluable as we are committed to enhancing our services. We value your patronage and hope you choose Extended Stay America for future visits. Sincerely,Hotel Management 

Business response:

Dear Douglas, Thank you for your feedback! We’re thrilled to hear that you had an excellent stay. Providing a comfortable and enjoyable experience is our top priority, and we’re glad to know we met your expectations. Your kind words are truly appreciated, and we look forward to continuing to offer great service. We look forward to welcoming you back to Extended Stay America! Sincerely,Hotel Management 

Business response:

Dear Jaime, We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is important to us. However, we regret that we fell short of your expectations. We recognize the importance of addressing any concerns and will work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. We trust that the remainder of your stay was enjoyable, and we eagerly anticipate the opportunity to welcome you back.Sincerely,Hotel Management