Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Dear Raul,Thank you for your kind review of Extended Stay America. We are delighted that you had a pleasant stay and found the accommodations clean, safe, and quiet. Providing a comfortable and affordable experience for our guests is our top priority, and we are pleased that we met your expectations. Your feedback is truly appreciated, and we look forward to welcoming you again in the future. Sincerely,Hotel Management 

Business response:

Dear Alexander, We are committed to providing a relaxed and comfortable atmosphere for all our guests, and we are pleased to hear that your stay met these expectations. Thank you for choosing Extended Stay America as your home away from home. It was a privilege to have the opportunity to host you, and we look forward to welcoming you back in the near future.Sincerely,Hotel Management 

Business response:

Dear Adriana, Thank you for staying with us. We are glad to hear that you had an enjoyable experience overall, but we regret the issues you encountered with the refrigerator in your room. We will address this appropriately, and we appreciate your patience. Your feedback is valuable to us as we strive to improve our guest experience. We would be delighted to welcome you back to our hotel.Sincerely,Hotel Management