Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Dear Ivan, Thank you for selecting Extended Stay America and taking the time to write a review. We are glad your overall experience was pleasant and grateful for your input regarding our breakfast selection. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. We hope to see you again the next time you visit Miam... read more

Business response:

Dear Mohamed, Thank you for taking the time to review your stay. We are sorry for the issues you had with our front desk. We take these reviews seriously, and our team is evaluating your feedback to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management 

Business response:

Dear Deborah, Thank you for choosing Extended Stay America. We are pleased to know how much you liked our convenient location and the amenities. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Daniel, Thank you for taking the time to share about your stay at Extended Stay America. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management