Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Dear April, We are pleased to hear that you enjoyed your recent stay at our hotel. We take great pride in our work, and your recognition of our efforts is deeply valued. Your commendations will be shared with our staff, and we look forward to the possibility of hosting you at Extended Stay America once again in the near future. Thank you for choosing our establishment.Sincerely,Hotel Management 

Business response:

Dear Adonilsa, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a beautiful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear ANILENY, We appreciate you taking the time to share your review with us. It brings us immense pleasure to learn about your positive experience with our services. We look forward to the opportunity of hosting you again at Extended Stay America in the days to come.Sincerely,Hotel Management 

Business response:

Dear Deleasha, We appreciate your high rating and hope that you had an overall pleasant stay with us. However, it is very disappointing to learn about the issues you had with one of our staff members. Please accept our sincere apologies. Our staff genuinely cares about providing an enjoyable stay to all of our guests, and this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. Thank you for bringing this to our attention and for your patience. We do hope fo... read more