Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Dear nakiesha, Thank you so much for your kind words about Extended Stay America! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management 

Business response:

Dear Hazel, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest! Thank you for your kind words and for recommending our establishment and we sincerely appreciate your dedication to staying with us again. We look forward to it!Sincerely, Hotel Management 

Business response:

Dear Angela, Thank you for taking the time to evaluate your stay. We are happy your overall experience was pleasant; however, we apologize for not meeting all of your expectations. Your valuable feedback gives us the knowledge we need to serve our guests better and is much appreciated. Thank you again for choosing us, and we hope to see you again to provide the relaxing, seamless visit for which we are known.Sincerely, Hotel Management