Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South

Business response:

Dear Erdem, We are glad you enjoyed the spacious rooms and the stunning outlook during your stay; those views truly are special. However, we sincerely apologize if the details about our housekeeping services were not shared with you at check-in. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever we can to make the most of your stay. Your feedback has already been shared with our staff, and we would love another opportunity... read more

Business response:

Dear Martin, We are glad to hear you felt the overall experience offered great value and that our location worked perfectly for your plans. It’s wonderful to know that our hotel's condition met your expectations and contributed to a comfortable visit. We appreciate you also mentioning the bathroom amenities and bottled water. While we provide essentials to get guests started, we’re always happy to supply additional items upon request. Your feedback helps us evaluate how we can better anticipate needs in the future. Thank you... read more

Business response:

Dear Didier, We’re glad you found the accommodations spacious and comfortable, as creating a welcoming environment is important to us. We also understand that morning offerings are an essential part of a guest’s start to the day, and we appreciate your observations regarding the breakfast experience. Your comments have been shared with our team to enhance guest satisfaction. We value your perspective and hope it will guide improvements that make future visits even more enjoyable. We look forward to welcoming you back for ano... read more