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8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mala experincia La habitación estaba llena de cucarachas y pésimo aseo Solo la ubicacion
Business response:
Dear Brenda, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your next v... read more
Poor
No lo recomiendo Olor, aspecto, no me gustó nada Nada
Business response:
Dear Saylu, We are sorry to hear that your experience did not meet your expectations, and we understand how important a clean and inviting environment is for a comfortable stay. Guest feedback like yours is essential in helping us assess and improve overall conditions. We sincerely regret any discomfort you encountered and appreciate your candid comments. Your observations will be carefully shared with our team to enhance the experience for future visitors. We hope to have the opportunity to provide a more welcoming stay in ... read more
Disappointing Achei o valor bem caro para o que oferece!! Sem segurança, achei bem inseguro Hotel muito simples para o preço Tamanho do quarto bom e cama boa
Business response:
Dear Isabele, We are pleased to know that the accommodations provided a comfortable sleeping experience, as guest rest is very important to us. We also understand your concerns regarding overall value and peace of mind during your stay. Perceptions around cost and safety can greatly influence how a visit is felt, and we respect your perspective. Your feedback has been forwarded to our team for thoughtful consideration as we continue evaluating how our property is presented and supported. We appreciate you taking the time to ... read more
Disappointing No limpian las habitaciones
Business response:
Dear González, We understand how important regular upkeep is to a comfortable and satisfactory stay, and we regret that your experience did not align with your expectations. Our goal is always to provide well-maintained accommodations and clear communication regarding service schedules. Your feedback has been shared with our management team. Input like yours is valuable, as it helps us evaluate how services are delivered and understood. We appreciate you bringing this to our attention and hope you will consider allowing us a... read more
Horrorosa Cuando reserve por booking lo hicieron con un precio. Llegue al hotel me indicaron que el precio había variado 100 dólares más, aparte tenía que pagar 70 dólares por una cama más que ya la había solicitado. Adicinal a esto, me cobraron por un desayuno que nunca hubo. Solo tenían café y ya. Honestamente NO lo recomiendo. Es pésimo el lugar. Pague 500 dólares por una noche y hasta el baño estaba dañado. Todo estaba pésimo parece un hospital
Business response:
Dear Ahylem, We sincerely regret that your stay did not meet expectations. We understand how upsetting it must have been to encounter charges upon arrival and issues with the accommodations. We also regret that the breakfast experience did not meet your needs, as having available and satisfying options is important for a positive stay. Your observations regarding room condition and service have been carefully noted and will be shared with our team to support improvements. We appreciate your candor and hope you might consider... read more
Bad Ainda nao recebi o reembolso da hospedagem paga pois acabei reservando 4 diárias e usei aoenas 1. Estou aguardando ainda a resolução. Achei bem ruim o hotel nao flexibilizar a cama extra, um colchão qye fosse, para minhas filhas. Tive uma das piores noites da minha vida dormindo 4 pessoas em uma cama de casal pequena. O atendimento da recepção na chegada foi muito bom, porém depois que paguei que ela disse que era apenas 1 cama de casal e nao tinha disponibilidade de colocar cama extra para minhas filhas.
Business response:
Dear Michelly, We understand how challenging and uncomfortable it can be when accommodations do not meet expectations, particularly when traveling with family. We also recognize the frustration that can result when issues related to reservations and billing remain unresolved. Your comments have been carefully documented and will be shared appropriately to help strengthen communication and support for guests. Feedback like yours is valuable in identifying ways to improve the overall experience. We appreciate your patience and... read more
Disappointing
Bad
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,595 reviews.
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.