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Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing One of the four rooms booked was covered in mold.
Business response:
Dear Cleavy, Thank you for bringing this to our attention. We take concerns about room conditions seriously, and your feedback will be shared with the respective teams to ensure all rooms meet the high standards we set. We appreciate your patience and hope that your future stay here exceeds your expectations in every respect. Sincerely, Hotel Management
Disappointing Po godz 2 przed około dwie godziny brak możliwości zameldowania, a w opisie 24h opcja zameldowania.
Business response:
Dear Marta, Thank you for sharing your experience. We understand how frustrating it must have been to encounter difficulties with check-in during the early hours, and we sincerely apologize for any inconvenience this caused. Ensuring a smooth and reliable arrival experience is very important, and your comments will be shared with the appropriate team for attention. Feedback like yours helps us identify areas for improvement and better meet guest expectations. We value your perspective and hope to have the opportunity to make... read more
Foi lançado o valor do calção, e até hoje não foi estornado. Foi lançado o valor do calção, e até hoje não foi estornado.
Fair
No era lo que esperaba El hotel huele mal en general, desde que entras. Las habitaciones no se ven limpias. El desayuno es extremadamente limitado. El estacionamiento es gratis y el personal es amable
Aceptable Instalaciones, personal, olía a cigarrillo Buena ubicación si tienes auto
Business response:
Dear Armando, Thank you for sharing your thoughts with us. While we're glad the location was convenient for your needs, we’re sorry to hear that other aspects of your stay did not leave a better impression. Your comments regarding the condition of the property and interactions with the team are important, and we regret that your experience was less than ideal. We appreciate your feedback, and it will be shared with our team. We hope to have the chance to welcome you back so we can provide you with the flawless experience you... read more
No me quedaría aquí de nuevo. Había un olor a humedad muy fuerte en la pieza y hongos en el techo. El desayuno decía que era hasta las 9:30 con variadas opciones y cuando fuimos a las 9 lo único que había era cafe Ubicación considerando que teníamos que estar cerca del aeropuerto
Business response:
Dear Dominique, Thank you for taking the time to share your experience. We're sorry to hear that your visit did not meet your expectations. The condition of the room and the limited breakfast options you encountered are concerning, and we understand how this may have impacted your overall impression. Your feedback is valuable and will be shared with the appropriate team. We appreciate your comments and regret that your stay was not more comfortable or enjoyable. We hope to have the chance to welcome you back so we can provid... read more
Poor
Very Poor
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,595 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.