Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South

Business response:

Dear Angulo, Thank you for taking the time to share your feedback. We are pleased to hear that you found the location convenient, but we sincerely apologize that other aspects of your stay did not meet expectations. Your comments regarding your accommodations and service have been shared with our team to help guide improvements and ensure a more comfortable experience for future guests. We hope you will consider returning in the future, allowing us the opportunity to provide a stay that better reflects the quality and comfor... read more

Business response:

Dear Joyan, We understand that every guest has unique preferences, and we regret that your stay did not meet your expectations. Our team strives to create a welcoming and comfortable environment for all visitors, and insights like yours help us better understand the diverse needs of our guests. We appreciate you taking the time to share your experience and hope that future accommodations more closely align with your preferences. Your feedback is valuable, and we hope you are able to find a stay elsewhere that fully meets you... read more

Business response:

Dear Abdullah, We understand how important a clean and well-prepared environment is to a positive stay. We regret that certain aspects of your visit did not meet expectations and appreciate you bringing these observations to our attention. Your comments regarding overall comfort, amenities, and perceived value have been noted for consideration. Feedback like yours is valuable in guiding efforts to improve guest satisfaction and ensure a welcoming atmosphere. We appreciate your insights and hope that future visits provide a m... read more

Business response:

Dear Janice, We are sorry that your rest was disrupted and that adjustments were needed during your visit, as comfort is an important part of any stay. We understand how inconvenient it can be to relocate after settling in, and we appreciate your patience. Your comments have been carefully noted and shared with the appropriate team for ongoing improvement. We are glad you found the surroundings convenient and hope you will consider returning in the future, allowing us the opportunity to provide a smoother and more restful ex... read more