This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad desayuno nada
Business response:
Dear Raul, Thank you for being our guest. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations or our high standards. We were sorry to read that you did not thoroughly enjoy our breakfast. We will follow up with our food and beverage team to see how to improve. Thank you for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
Disappointing Al registrarme me pidieron la tarjeta de crédito para retener un depósito” de seguridad “ de 100 dólares que me reembolsarían al check out, nunca lo hicieron y sigo esperando que lo hagan, el # de mi tarjeta es VISA 4772133042709144 por favor háganlo gracias El desayuno, no es un desayuno en sí, es solo un snack
Business response:
Dear Jorge, Thank you for evaluating your stay. We apologize for not meeting all of your expectations with our complimentary breakfast. We value your feedback as we continually strive to improve our guest experience. We have noted your comments as we continuously strive to improve our services and want our guests to start their day off right. We are sorry to learn about your concern regarding the deposit. Refunds over $100.00 will be mailed by check within 14 days of departure. If you still have any queries regarding this, p... read more
Disappointing Control del televisor averiado, el desayuno incluido solo fue unos cereales y café. El teléfono también estaba averiado El cuarto
Business response:
Dear Edisom, Thank you for choosing us. We are glad you were pleased with your clean and spacious room. However, we are sorry for the disappointment with your suite's not working TV and phone. We understand the importance of starting a day with a substantial breakfast. Your unhappiness shows your disliking of the offered breakfast. We will share your feedback with our team for further improvement in the areas mentioned. We hope you stay with us the next time you visit our city, and we are confident you will have a more favor... read more
Fair A minha reserva incluia café da manhã, mas havia apenas uma máquina de café e cupcake. As camas são desconfortáveis. Portas ruins de abrir.
Business response:
Dear Maria, Thank you for staying with us. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. We were also sorry that you did not thoroughly enjoy our complimentary breakfast. We will follow up with our food and beverage team to see how to improve. Thank you for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
Disappointing Frokosten er BARE muffins og kaffe (Veldig skuffende). Vi fikk en liten seng, selv om jeg hadde skrevet at vi reiser med en baby under 2 år. Rommet ble heller ikke ryddet. De har egen shuttle til og fra flyplassen
Business response:
Dear sara, Thank you for staying at our hotel and letting us know we have room for improvement. While we are pleased that you loved the convenience of having a shuttle service, we apologize for your disappointment with the suite and the breakfast selection. We have noted the concerns you raised to address them adequately, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Disappointing
If you want cheap or close yes Boogers on shower curtain..hot water wasn't hot..they television system was out... Amy was nice
Business response:
Dear Keila, Thank you for letting us know about your stay at our hotel. We are sorry for the issues in your room and for the inconvenience this caused you. We have taken note of your comments and will ensure this is appropriately addressed. We value your business and hope to welcome you back on a future visit. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 3,078 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.