Extended Stay America Premier Suites - Miami - Airport - Miami Springs

Business response:

Dear Jose, Thank you for being our guest. It is glad that you were pleased with the location and had a pleasant time. However, we are sorry for the breakfast choices not meeting your liking and shared with the concerned individuals for further improvement. Please reconsider and return, as we would welcome the opportunity to provide you with the seamless stay you deserve. Sincerely, Hotel Management 

Business response:

Dear Guest, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city. Sincerely, Hotel Management 

Business response:

Dear Delisa, Thank you for being so specific in evaluating our hotel. It is always encouraging to receive positive feedback, particularly regarding our valued guests. In addition, please know that your comments regarding breakfast servings and the amenities have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. Once more, we do apologize. We hope you will allow us to show you the hospitality you deserve the next time you visit. Sincerely, Hotel Manag... read more

Business response:

Dear Aujeosaner, Thank you for choosing to stay at Extended Stay America. We're delighted to hear you found our hotel clean and inviting. We appreciate your feedback regarding breakfast and certainly consider it as we continually work to improve our offerings. We hope you enjoyed your overall stay, and we look forward to welcoming you back for another visit in the future. Your comfort and satisfaction are important to us. Sincerely, Hotel Management