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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant 1-I sent more than Message to refund 100 usd ( security deposit ) by credit card since 10-9-2023 Any I didn’t get the amount in my credit card till today And no one reply to my message . In spite of the Reception employee feed me back that it’s take 1 working day to refund amount in my credit card . 2- pool is not clean 3- very poor breakfast Room is very Clean Beside Miami Air port
Business response:
Dear Mostafa, Thank you for staying with us. We are thrilled you enjoyed our clean rooms and convenient location near the airport. However, we sincerely apologize for any inconvenience caused by the deposit process. Please note that refunds over $100.00 will be issued by check and mailed within 14 days of departure. If you have any further questions or concerns, please don't hesitate to reach out to us directly at the hotel. We are always happy to assist you. Additionally, we appreciate your feedback regarding our breakfast ... read more
Very Good
Pleasant
Mejoren los aires acondicionados El aire acondicionado es pésimo el ruido No me gustó como suena el aire acondicionado es como un tractor
Business response:
Dear Yuvelsys, Thank you for reviewing our hotel. We are delighted to read that you enjoyed your stay with us overall. However, we would like to extend our sincere apologies for any inconvenience caused by the air conditioning unit in your room. Thank you for bringing this issue to our attention, and we assure you that we will take the necessary steps to address it promptly. Your patience and understanding during this time is greatly appreciated. It was our pleasure hosting you, and we hope you will return and stay with us a... read more
Pleasant Garbage was smelling in the hall way The location
Business response:
Dear Yera, Thank you for sharing your impressions of our hotel. While we are pleased you loved our location, we apologize for the inconvenience caused by the lack of cleanliness in our hallway areas. Our promise to our guests includes a commitment to providing a clean and well-maintained environment, and we are very sorry that did not happen when you were here. We have shared your feedback with our housekeeping team to ensure they are promptly addressed. We hope you will allow us another opportunity so we can provide you wit... read more
Pleasant
Very Good
Good
It was quiet and comfortable, but not a pleasure. The pool was closed. The continental breakfast was very limited. Location was convenient.
Business response:
Dear Leona, Thank you for reviewing your stay with us. While we're pleased to read you loved the convenience of our location and found your stay quiet and comfortable, we apologize for your disappointment with our pool and the limited breakfast during your stay. We have shared your feedback with our team and will discuss how we can be more diligent in satisfying our guests. Thank you for choosing our hotel, and we hope you will consider returning for another visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 4.3 star rating with 1,826 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.