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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Wonderful que con referente al depósito de 100 dolares qué hay que dar nunca te lo devuelven lo serca q esta de muchos lugares
Business response:
Dear Carlos, Thank you for selecting Extended Stay America and taking the time to write a review. We are glad you enjoyed most of your stay; however, we are sorry to learn of your concerns regarding the deposit, and we would love to resolve this for you. Please reach out to us at the hotel so we can review your charges and assist you further. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
small hotel - good for the sleepover or short stay if you have a flight next day groceries are not close, two blocks away The hotel looks old but rooms are clean and tidy, with a little kitchen fridge + freezer, uber taxi ride from MIA airport 10 minutes (around $10-$11). the staff was very helpful and pleasant.
Business response:
Dear Ainur, Thank you for staying with us and providing your feedback. We love knowing how much you enjoyed your clean and spacious suite! Our team works diligently to ensure our property stays fresh and clean for our guests, so they will be happy to hear your comments. Thanks again for posting your review, and we look forward to hosting you. Sincerely, Hotel Management
Exceptional
one overnight stay overall cleanliness, I suggest being more careful with cleanliness. Attentive staff
Business response:
Dear Lissette, On behalf of our team, we appreciate you staying with us and providing a review. We appreciate your kind remarks about our staff. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests; therefore, we sincerely apologize this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated. Thank you for your valuable comments, and we would welcome the opportunity to have you back soon. Sincerely, Hotel Management
It was ok experience overall but as good to try again. The cleaning is not there at all...specially the toilet and bathrooms.. The staff is also rude and don't listen what you say..They are kind of lost in their own world...no smile on their faces never. The room was spacious.
Business response:
Dear sunny, Thank you for providing feedback regarding your stay with us. We are glad your overall experience was pleasant, and you loved the spacious suite. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. The behavior and lack of responsiveness of our staff and the condition of your suite you describe are unacceptable and not representative of our quality standards. We are meeting with our staff members to discuss this situation and reiterat... read more
Wonderful
Exceptional Poll
Very Good En el cuarto que estuve se siente demasiado ruido con las puertas de los otros cuartos y sobretodo el cuarto del segundo piso a las 5 de la mañana la persona que allí se hospedaje camina demasiado fuerte hace vibrar toadas las cosas del cuarto. Parece que hubiera un gigante con pisadas muy fuertes, dura hasta las 6 que pienso que se va. También me decepcionó el.desayuno esperaba que fuera mejor. La ubicación y el aseo son excelente.
Business response:
Dear Beatriz, Thank you for sharing your feedback about your recent stay at Extended Stay America. We're glad to hear that you found the location convenient and the toilet to be excellent. We apologize for the noise disturbance caused by other guests during your stay. We understand how important a peaceful environment is for a comfortable stay, and we will address this issue with the necessary measures to ensure our guests' rest is not disrupted. Regarding breakfast, we apologize for not meeting your expectations. We appreci... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 4.3 star rating with 1,697 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.