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Extended Stay America Premier Suites - Nashville - Vanderbilt

4.3
  • Hotels
  • Nashville, TN

About this business

HospitalityHotels

Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging. 

Location details

3311 West End Ave., Nashville, TN, 37203, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,461 reviews
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LESLIE's profile image
LESLIE 
a year ago

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and ex... read more

Linda's profile image
a year ago

Business response:

Thank you for your encouraging feedback. We look forward to hosting you again at Extended Stay America Premier Suites - Vanderbilt. 

Herman's profile image
Herman 
a year ago

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. 

Eileen's profile image
Eileen 
a year ago

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and ex... read more

Jung's profile image
a year ago

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accom... read more

Anonymous's profile image
Anonymous 
a year ago

Fine stay for the price. This Extended Stay is exactly what I thought it would be. Cheaper than all other options I could find near Broadway, but not a super comfortable and nice place. The bed was great and it all was fine just nothing to write home about! 

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. 

Jacqueline's profile image
Jacqueline 
a year ago

Comfortable, Quiet and Friendly Staff 

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accom... read more

Danny's profile image
a year ago

Rooms need a Coffee Pot and blow dryer for the hair. 

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. For future reference, we have coffee pots and hairdryers available at the front desk. We hope that you will give us the opportunity to serve to you in the future. 

George's profile image
George 
a year ago

Great stay except for the loud HVAC in room 307 The room was spotless and well prepared. Easy check-in with great staff. The HVAC unit was awful though. When it would cycle, it sounded like a large pump while running and it was very loud when it shut down. At first we thought is was a very large mechanical device near the hotel. Once I isolated to the HVAC unit, I just shut it off. It was loud enough to wake us up. 

Business response:

Dear George, Thank you for posting a review of your recent stay. We are sorry for not meeting your expectations and for the issues with your room's air conditioner, which impacted your overall time with us. We appreciate you bringing this to our attention. Our team conducts routine maintenance throughout the hotel on a regular structured program basis, and we will pass along this feedback. Thank you for being so patient. On the positive side, knowing you were pleased with your spotless and well-prepared room with easy check-... read more

Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt

How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?

Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,461 reviews. 

When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?

Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.