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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need bigger or more pillows was my only complaint . Everyone was so nice and helpful
Business response:
Thank you for providing your feedback about your stay with us. We look forward to hosting you again.
Business response:
We appreciate your feedback.
Close to broadway.
Business response:
Dear John, Thank you for sharing your positive review. We're pleased you found our location close to Broadway convenient during your stay. Providing a central and accessible location for our guests is essential, and we're glad you had a favorable experience. Thank you for choosing us, and we hope to welcome you back again in the future!Sincerely,Hotel Management
Very clean, nice comfy room
Business response:
We appreciate your feedback and look forward to hosting you again.
The hotel was nice but the beds are not soft at all, it feels like your sleeping on a rock.The lady who works at the front desk in the evenings is not patient. She made me feel like it was a inconvenience to ask for utensils and she shouldn't say what she is thinking out loud people can hear her even when she's in the back. Everyone else was very nice.
Business response:
Dear Shandrica, Thank you for choosing Extended Stay America. We're thrilled you found our hotel beautiful. However, we apologize for any discomfort caused by the firmness of our beds and will take your comments into account for future improvement. Furthermore, while we're pleased with the excellent service from most of our team, we regret if one of our associates didn't meet our hospitality standards. We'll address this promptly to ensure a more pleasant guest experience. We appreciate your patronage and hope to welcome you... read more
Business response:
Thank you for taking the time to provide feedback about your stay.
Business response:
We appreciate you taking the time to provide us with your feedback and look forward to hosting you again.
Everything including the price per night was good in relation to downtown Nashville. It was 2.4 miles from Ryman Auditorium. We took an Uber to and from the concert rather than navigating unfamiliar roads downtown and traffic. The only thing we were surprised with was the $38 entertainment fee added to our room bill when we checked in. Everything else was wonderful.
Business response:
Thank you for providing your feedback. Please contact the hotel to discuss the additional charge as we do not have an entertainment fee.
The “breakfast” was granola bars, coffee, and instant oatmeal. Big disappointment for our family.
Business response:
Dear Katherine, Thank you for choosing us for your recent visit. We apologize for not meeting your expectations with our complimentary grab-and-go breakfast. We'll address these concerns with our team to enhance our guests' experience and breakfast offerings. We hope you will consider giving us another to show you the accommodations that meet our standards. Your input is valuable, and we hope to welcome you back for an improved stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 3.8 star rating with 2,019 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.