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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great service and good condition of the room. Clean, and decent.
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the service and found your room at Extended Stay America to be well-kept and comfortable. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable stay and continuing to provide a pleasant and accommodating experience. Sincerely, Hotel Management
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The room had a large refrigerator and a full kitchen, making it suitable for a long stay. The only downside was that the water pressure in the shower was very weak. Amenities included only shampoo and body soap, so you need to bring anything else you may need.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear you appreciated the spacious room and full kitchen, which made your stay more convenient. However, we regret the water pressure and that the amenities provided did not fully meet your needs. Your comments have been shared with our team so we can improve both maintenance and guest offerings. We appreciate your input and hope to welcome you back for an even better experience at Extended Stay America. Sincerely, Hotel Management
The best hotel in this area. Dora and the team are amazing!
Everything was fine.
Business response:
Dear Guest, We’re glad to hear your visit went smoothly and that your time with us met your expectations. It’s always encouraging to know guests feel comfortable during their stay, and we appreciate you sharing your thoughts. Your feedback helps us continue focusing on a welcoming atmosphere for all who visit. We look forward to hosting you again at Extended Stay America whenever your travels bring you back. Sincerely, Hotel Management
The staff was very pleasant, room clean and comfortable but the breakfast wasn’t what I expected too much sweets, not bread, or sandwiches, not much for a diabetic people.
There was nothing out except coffee for “ breakfast” There were no plates or dishware of sort in the room. There was no shampoo, lotion in the bathroom
Business response:
Dear Guest, Thank you for sharing your experience with us. We regret any disappointment with the breakfast offerings and in-suite amenities. As an Extended Stay property, guests often bring their own personal items; however, toiletries and kitchenware are always available at the front desk upon request and are complimentary. Your feedback is greatly appreciated, and we will ensure this information is communicated more clearly in the future. We value your comments and hope to deliver a more seamless experience on your next vi... read more
可以跟櫃台借鍋子與餐具，去超市買東西回來煮很方便。景色優美。
Employees where nice and friendly. However noise control at the hotel not so good. Had rooms blasting music after 10pm arguments fights in lot. Did not like that we had to go down to the desk to get soaps shampoos. Itmes lacking if not asked for the room.
Business response:
Dear Guest, Thank you for recognizing the warmth and professionalism of our team. We are delighted they helped make your stay enjoyable. We are sorry your visit was not as comfortable as expected, and we understand the frustration caused by disturbances and the inconvenience of having to visit the front desk for items. Your feedback is appreciated, and we hope your next stay at Extended Stay America is more relaxing. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 3.6 star rating with 1,970 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.