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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like this hotel
It’s a decent place to stay for sure but needs to improve a lot. We travel and use Hyatt, Hilton , some inn like holiday Inn. Or similar. Most of offer breakfast. And that is real breakfast. Not just an Old coffee and some white power and some cake. They know breakfast and they mean it. Not everyone one Bally for there work but if you work in a front desk you need to understand how important is customer service. It’s a decent place to stay .
Business response:
Dear Guest, We're glad to hear that you found the location to be a decent place to stay. We appreciate your feedback on the breakfast offerings, and we understand that a more substantial breakfast is something many guests look forward to. We'll certainly take your comments into consideration as we continue to improve our services and amenities. Additionally, we're grateful for your insight on customer service and are committed to providing a more welcoming and attentive experience for all our guests. Your feedback drives us ... read more
Staff is always every nice to talk to
Conveniently
Business response:
Dear Guest, Thank you for taking a moment to share your experience at Extended Stay America. We’re glad our location added ease to your visit and helped make your time with us more enjoyable. Convenience is just one of the ways we aim to make our guests feel comfortable and at home. We look forward to welcoming you back whenever your travels bring you this way again. Sincerely, Hotel Management
More frequent cleaning is needed, but the service and the price are fine.
Business response:
Dear Guest,Thank you for your valuable feedback. We're pleased to hear that you were satisfied with both the service and pricing during your stay. We understand the importance of maintaining a clean environment and apologize if our cleaning schedule did not meet your expectations. Your comments are important to us, and we will review our cleaning practices to ensure they align with the high standards we strive to maintain. We hope to have the opportunity to provide you with an even better experience on your next visit.Sincer... read more
It was a decent hotel, but the mattress would make so much noise. Every time you would get in and out of bed, you can hear every mattress spring! I think it’s time to update them. There was also a constant noice, it might have been the water pipes, it kept waking me up at night as well. Other than that, it was okay.
Business response:
Dear Guest,Thank you for sharing your feedback. We're glad to hear that your overall stay was satisfactory. We sincerely apologize for the issues you experienced with the mattress and noise disturbances. These concerns are certainly important, and we will review them with our team to ensure they are addressed for future guests. Your experience is valuable to us, and we appreciate your insights as we work toward providing a more restful and comfortable stay. We hope to welcome you back soon for an improved visit.Sincerely,Hot... read more
Just enough space to sleep.
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,400 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.