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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean and spotless grounds were well maintained and safe. Breakfast area provided perfect balanced items . Excellent and professional staff.
For the price, it was fine. Positives: Free parking in a large lot, pet fee per dog “only” $25, nice grass areas for dogs. The marina view room had a very nice view. Walking distance (a few blocks) to the downtown area / Target. Negatives: Breakfast was nutrigrain bars and the worst packaged muffins I’ve even had, the elevator had people pee in it (way too high for a dog) for over 12 hours, even when it was “cleaned” it was still in the tracks, the hotel smelled like weed and burnt food, I asked for a quiet room (having surg... read more
Business response:
Dear Guest, Thank you for being our guest and for sharing your feedback with us. We’re pleased to know that the overall value and scenic view contributed positively to your stay, and that the room itself met your expectations. We also appreciate you sharing your perspective regarding several concerns related to comfort, common-area conditions, and the overall atmosphere, which understandably affected your ability to fully relax. While it’s good to hear the experience felt acceptable overall, we recognize there are areas wher... read more
Free breakfast and full fridge and stove and sink
All good!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to post a review. We strive to create a welcoming environment where guests can unwind comfortably, and it’s wonderful to know your stay went smoothly. It was a true pleasure to have you as our guest, and we look forward to seeing you again soon! Sincerely, Hotel Management
Everything was fine, except is was disappointing to know they did not have an ICE machine. Fill size fridge was a plus, but we had to go out and buy ice to put in the freezer. Also the breakfast was not what I would call a continental breakfast. At check in, they called it a "Grab n Go" style which they only provided coffee, hot water for tea or chocolate, nutrigrain bars, packaged mini muffins that tasted of chemicals. (They were the very cheap brand) and they did have oranges one morning, but when they were all gone by the... read more
Business response:
Dear Guest, Thank you for taking the time to provide your feedback and for choosing to stay with us. We’re glad to learn that the room itself met expectations and that the in-room refrigerator added convenience during your visit. We also appreciate your perspective on some of the amenities offered, as comfort and consistency are aspects we greatly value. Your observations help us better understand how guests use our services during their stay. We value your feedback and hope to welcome you back to Extended Stay America for a... read more
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 3.6 star rating with 2,046 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.