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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One minor concern: Please monitor the breakfast offerings. There were multiple times when the coffee or condiments were low or empty and it had to be brought to the employee's attention.
Business response:
Dear JAMES, Thank you for taking the time to share your comments about your stay at our Extended Stay America. We appreciate your feedback, as it helps us improve our guest experience. Certain times of the year are especially busy with family travelers, and the breakfast area can get a little crowded. We are sensitive to this and always strive to keep the food stocked. We hope we will have the pleasure of welcoming you again when your travels bring you back.Sincerely,Hotel Management
It’s a nice spot to rest after a long drive
Business response:
Dear Ricardo, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great that you enjoyed your stay after a long drive and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Sincerely,Hotel Management
Overnight stay Just spent the night. Did not stay at the hotel long. They need new window blackout curtains. Need to clean/deodorize elevators.
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the window blackout curtains and the cleanliness of the elevators. Your comments are valuable to us, and we will address these issues to ensure a better experience for our guests. We appreciate your input and hope to provide you with an improved stay in the future.Sincerely,Hotel Management
Fresh, clean and afforable.
Traveling alone, I felt safe, and the rooms and property were clean.
Business response:
Dear Monique, Thank you for your recent stay at Extended Stay America and for sharing your experience. It is great that you enjoyed your time here and found our rooms spotless. Please revisit us whenever you are in the area.Sincerely,Hotel Management
Quiet and clean
Room just had a lot of dusk.
Business response:
Dear DeAnna, Thank you for choosing Extended Stay America for your recent stay in Oakland. We are happy your overall experience was pleasant. However, we apologize for not living up to our commitment to clean, fresh accommodations during your stay, which kept it from being perfect. We are working with our housekeeping department to ensure this does not happen again. We hope this was not too much of an inconvenience and did not take away from an otherwise great visit. Thank you for allowing us to be of service; we hope to hav... read more
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,354 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.