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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excelente
Business response:
Hoover, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
One of the elevators would not stop at the second floor(where our room was).
Business response:
John, thank you for sharing your evaluation. While we are glad to see your overall rating for your experience, we regret the inconvenience you had with regard to the elevator. We would like to inform you that our engineering team has been working on this to resolve this technical issue at the earliest. We hope your stay was pleasant and that you will select us again. Sincerely, Hotel Management
Okay
Business response:
Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management
It is a good location. It is a bonus you can take dogs.
I liked the location and the cleanliness. However, the rooms have not been updated in several years, the breakfast was inedible (stale muffins, instant oatmeal with no hot water or spoons) and the staff was defensive rather than friendly. I know it is a tough time, but that is when you should be friendlier and more welcoming.
Business response:
Joyce, thank you for taking the time to review your stay with us. We are glad you had a pleasant stay overall and that you were pleased with our immaculate accommodations. However, we regret not meeting your expectations and apologize for the service issues you encountered. We will review this with our team and make sure we are more consistent in our service delivery. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for... read more
Excellent experience! Thank you 😊 Exceptional experience! Property is in great condition. Friendly staff.
Business response:
Greg, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.