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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Coffee maker. We have stayed here often and enjoy it, we like Alameda and the location the views are great of the marina. This hotel advertises extended stay with a full kitchen which it has, but it has no utensils, no cooking utensils, no coffee maker, you have to order that from the front desk. we ordered for 2, but was told they didn't have enough coffee makers, so we received two coffee mugs, no coffee maker, two plates, no drinking glasses because there wasn't enough to supply all the rooms. That's like going to McDo... read more
Business response:
Dear Shelia, Thank you for staying with us and sharing your experience. We are glad you liked our location, especially the view of the marina. We appreciate your comments because it helps us to improve our services. However, please accept our apology that our in-room amenities did not meet your expectations. We do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
the area is beautiful by the water and the docking
Basic motel by the water. Good size rooms & clean.
Business response:
Dear STEPHANIE, Thank you for posting a review for other travelers to know what makes us an excellent choice when visiting the city! It's nice knowing you enjoyed your time, and we are happy you were impressed with your clean and spacious room. However, we have noted your observation. It was a pleasure hosting your visit to Extended Stay America, and we look forward to your return! Sincerely,Hotel Management
Rooms were nice and kitchen items were available for the asking. We were told to not walk alone late at night.
Beautiful scenery, great customer service, and clean rooms
One minor concern: Please monitor the breakfast offerings. There were multiple times when the coffee or condiments were low or empty and it had to be brought to the employee's attention.
Business response:
Dear JAMES, Thank you for taking the time to share your comments about your stay at our Extended Stay America. We appreciate your feedback, as it helps us improve our guest experience. Certain times of the year are especially busy with family travelers, and the breakfast area can get a little crowded. We are sensitive to this and always strive to keep the food stocked. We hope we will have the pleasure of welcoming you again when your travels bring you back.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,398 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.