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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
In general the hotel is good. Rooms were clean, stuff friendly. The only thing that concerned me a lot was a very strong marijuana smell in the hallway. It says that this was a non smoking hotel but, I guess they do not have enough staff to control it
Business response:
Dear Sana, thank you for choosing to stay with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and will address them appropriately with the team. Our goal is to deliver outstanding service to all our guests. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
A
The floor was a little dusty. because a lot of the rooms het cleaned once a week. thats what the person at the front desk said
I really enjoyed the room. It was nice and clean. I had a great view of the harbor and felt safe while staying there.
Business response:
Dear Lisa, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and ensure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will revisit us the next time you are in the city. Sincerely, Hotel Management
The view was the best!!! Free parking was nice. The bed was too soft. The refrigerator made noises all night. The free breakfast was a joke.
Business response:
Dear Steve, thank you for staying with us. While we are glad, you liked many aspects of your stay and enjoyed the excellent view and ample parking space. We are sorry the noise in your room inconvenienced you. Also, we have noted your feedback about the breakfast and shared it with the brand leaders to guide them to make more choices. We look forward to having you back for a flawless stay whenever you return to the city. Sincerely, Hotel Management
This is a basic hotel - bed comfort was ok - no extras but comfortable enough and enjoyed looking out at the Marina. Everyone was nice and we would come back here again.
Business response:
Dear Jeannette, we are delighted to know you had a pleasant stay at Extended Stay America. We strive to provide all our guests with a comfortable stay. Thank you for sharing that you will be returning in the future. We look forward to welcoming you soon for another enjoyable stay. Sincerely, Hotel Management
The location is beautiful. This is designed for you to cook in the room. The breakfast downstairs in the lobby has no place to sit, standing tables only. The oatmeal is instant packets and there are Healthy Choice granola bars (corn syrup). You must ask for utensils / plates / cooking pans if you want them. There is a division between the two beds which is nice. The hot water tastes of coffee. People are nice.
Business response:
Dear Nancy, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,354 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.