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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok to stay if you work in the area. Place is under construction. Beds not very comfy. Place is clean if you have to stay in the area.
Business response:
Michael, thank you for being our guest. We are glad you had an overall satisfactory stay and liked our refreshing property. We will share your concerns regarding the beds with the appropriate team so that they can take the necessary steps to make our future guests experience a better one. We hope you will consider a second visit on your next trip this way. Sincerely, Hotel Management
A nice hotel! Yes, the hotel is under construction. But our night stay was comfortable, the room was nice and roomy and clean, and the check in staff was very friendly and informative. The area has a lot of great amenities, the view is amazing and when the construction is done, this hotel will be absolutely fabulous. We had an overall very good stay.
Business response:
Jessica, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We value your additional feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing like expected! First of all all the amenities described were not available. The hotel is under construction so it was messy. Cannot really use the kitchen because there were no appliances and pots/dishes/utensils etc. When asked for items, they never supplied them. They totally ignored it even called twice. The water shut out for over 30 minutes without any warning. It was clean though. But overall I truly feel it was not what we expected and not worth for the price.
Business response:
Thank you for your review. We are sorry for your disappointment with the lack of amenities and that you had to endure the issues associated with our renovations. Moreover, we apologize we were unable to provide you with the kitchenware. Your feedback will be shared with the appropriate team so that this is not repeated. We value your additional feedback and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Nice room but construction an issue. Hotel is under remodeling construction. No lobby, front desk in a room. No room service for the three days we were there. Room was clean and nice. Noise from boat horns in the a.m. starting around 7. Otherwise it served its purpose, a place to sleep at night.Bathroom water pressure was the lowest I have seen in a hotel.
Business response:
Thank you for being our guest. We sincerely apologize for the service and plumbing issues you encountered during your stay. We are working with our maintenance and front desk team to make sure our future guests do not encounter the same problems. We hope to have another opportunity to provide you with a much better stay. Sincerely, Hotel Management
I liked it all the staff the room the respecttthe staff has
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.