Extended Stay America Premier Suites - Oakland - Alameda's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America Premier Suites - Oakland - Alameda

4.2
  • Hotels
  • Alameda, CA

About this business

HospitalityHotels

Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging. 

Location details

1350 Marina Village Pkwy., Alameda, CA, 94501, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,274 reviews
Select a rating
Anonymous's profile image
Anonymous 
7 years ago

great location For our needs the location of this hotel was perfect. Mornings were started with complimentary coffee and a nice walk along the marina. The only issue i had to mention was the slow draining shower. But overall I would stay here again in the future. 

Business response:

Thank you for being our guest at Extended Stay America - Oakland - Alameda. We are pleased to know you enjoyed your time with us and that our central location worked well for your needs. I have shared your concern in regard to your bathroom with my maintenance team to ensure it is fixed immediately. It was a pleasure hosting you, and we look forward to welcoming you all back soon! Sincerely, General Manager 

Danielle's profile image
Danielle 
7 years ago

Bad check-in experience There was a lack of professionalism and process when we checked in. The front desk agent just kept telling us "whatever you'd like" which could be a "customers first" approach, but not to the types of questions we're asking. Usually, when you check into a hotel, you need the name of the reservation, their ID, card, etc. Telling us "whatever you'd like," leads me to believe that there is no process and/or the agent simply did not know nor care. Next, we get into our room, and there was a HORRIBLE odor ... read more

Business response:

Danielle, thank you for being our guest. We apologize for your unpleasant experience with our front desk associates and for the cleanliness issues you encountered with your first room. We have shared your concerns with the appropriate staff members, and we are taking appropriate measures to ensure these issues are not repeated. We encourage you to try us again in the near future as I am confident you will enjoy a better stay. Sincerely, General Manager 

patricia's profile image
patricia 
7 years ago

First time here Check in was fast and easy. The young man at check in was nice and friendly. The hotel was in a good location and it had a nice view the room was nice and comfortable 

Business response:

patricia, we are so glad you enjoyed your first stay with us at Extended Stay America- Oakland – Alameda. Thank you for letting us know that you were pleased with our staff, location and your room. It was our pleasure to have you as our guest, and we look forward to many more visits from you. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Beautiful view of marina, quiet, clean, no hassle. Large room. WIFI, 

Lisa's profile image
7 years ago
Picky traveller's profile image
Picky traveller 
8 years ago

Great for self catering This is the first hotel I have stayed at where all the kitchen equipment and dishes are washed centrally and only put in rooms when needed. This is a very hygienic way of operating, with minor inconvenience if you don't know how they do it and don't ask. The pans were all clean in plastic bags. The hotel is modest but room had been painted. There was no smell of cleaning materials or anything else on entering my room. Staff were all helpful and volunteered the fact that breakfast was "grab and go". ... read more

Business response:

Thank you for taking the time to share your experience. I am glad to see you appreciated the cookware policy and that our staff provided you with great customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. 

Anonymous's profile image
Anonymous 
8 years ago

On the water and near everything... Spent a weekend here and loved the area near the Oakland Yacht Club. With shopping and restaurants within walking distance, this is a great place to stay in Alameda. 

Business response:

Thank you for taking the time to share your experience. I am more than pleased to read you had an excellent stay at our hotel and that our convenient location was beneficial. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Jamil's profile image
8 years ago
Anonymous's profile image
Anonymous 
8 years ago

Good stay We had a good stay and the rate was pretty good. The only thing is they should buy more towels every time we asked the front desk she was still washing 😕😕 

Business response:

Thank you so much for sharing your experience with us. It's great to hear that you had a good stay and the rate you had was a good price. I do apologize about the shortage of towels, we did place an order and we are waiting on shipment Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. 

Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda

How is Extended Stay America Premier Suites - Oakland - Alameda rated?

Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews. 

When is Extended Stay America Premier Suites - Oakland - Alameda open?

Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.