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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Nice hotel, could use a coffee maker in the room and nicer toiletries.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We value your suggestion and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Dana, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Breakfast was just coffee and granola bars. Very disappointing.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Convenient to why I was in Alameda. Will probably come back again.
Business response:
Thank you for the nice review. We are pleased everything went well for you during your visit and that our location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Great property This is wonderful property. It is right off the freeway but has a country feel. There is a path to walk my dog along the Estuary. The view from my room was a Marina. After battling traffic, this was a must needed retreat.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you loved our well-kept hotel and that you enjoyed the view from your room. It was a pleasure hosting you & your furry-friend, and we look forward to seeing you again soon. Sincerely, Hotel Management
close to wedding venue didn't spend a lot of time in hotel
Business response:
Thank you for the review. We are pleased everything went well for you during your visit and that our location made it even better. Thank you for choosing to stay with us. We look forward to your next stay! Sincerely, Hotel Management
Sadly not up to expectations/reviews If it wasn't for convenience I would not have stayed here. Check in was slow, unfriendly. VERY BASIC ROOM. Room didn't seem like it was used for long time and worn out. / no coffee pot in room. Refrigerator was very noisy, Had to call front desk to get a TV remote, cause none in room. Breakfast is NOTHING/ coffee and packaged foods.
Business response:
Thank you for your review. We apologize for the difficulties you experienced during your stay with us. Please be assured that we have shared your feedback with the concerned teams, and we’re working with them in order to fix all the issues you mentioned. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 3.6 star rating with 1,932 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.