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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay, view was lovely Lots of stores nearby , really enjoyed the full kitchen so we could refrigerate and heat up food :) It is in front of the Marina so the view of the boats was enjoyable .
Business response:
Veronica, thank you for choosing to stay at Extended Stay America - Oakland - Alameda. We are delighted to read you had an enjoyable, comfortable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
The included "breakfast" consisted of an oatmeal packet, granola bar, etc. Don't plan on having breakfast there. That was very misleading.
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry our grab-and-go breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, General Manager
Comfortable and quiet for the price. Overall the hotel was not bad for the price. As far as my room goes there was no problem. It was clean, the bed was comfy, everything in the bathroom works good. I don't understand why this hotel was such bad reviews. I had no problem checking in, the desk person was not rude. The area is nice and feels safe. My only complain would be the wifi wasn't the best and the tv did not have the all the cable channels as they make it seem. It probably had like 15-20 channels only. But as we only s... read more
Business response:
Georgina, thanks for being our guest at Extended Stay America - Oakland – Alameda. We are delighted to you liked outstanding hospitality and that you found us to be a good value. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, General Manager
Business response:
Nancy, thanks for taking the time to post your rating online. We are delighted to know we made your stay enjoyable and that you were left with a positive impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Oakland – Alameda. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Adam, thank you for staying with us. We are so happy you had a great night's rest and that our service and facilities were to your satisfaction. It was a pleasure to have you as our guest and we hope to see you again soon at Extended Stay America - Oakland – Alameda. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your gracious rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Oakland Alameda. Sincerely, General Manager
The view was nice of the harbor The room smelled terrible!!! Someone must have cooked some potent food before, it was almost unbearable! Also the bed is so uncomfortable we decided to wake up early and leave and miss our concert just so we could go home and get some sleep.
Business response:
Lori, thank you for the review. We are glad you liked our location. But, we are sorry for the issues you encountered in your room. We work hard to provide a clean and comfortable environment, and we're disappointed to know that this was not your experience. Your concerns are been shared with our housekeeping as well as maintenance teams in an effort to improve our facilities and services going forward. We hope to have another opportunity to make it up to you on a future visit. Sincerely, General Manager
Convenient location Hotel was clean for the most part. The parking lot is too small. The hotel is used by contractors and business people visiting the area and is busy every time we visit. The front desk is not manned from 11pm to 7am which is not great. The breakfast is packaged muffins and coffee. The coffee isn't bad but the muffins are a waste. You have to ask for plates, glasses, and silverware. I guess people were stealing them, so you have to kind-of check them out at the front desk. Not very convenient and a bother.
Business response:
Thank you for being our guest at Extended Stay America - Oakland - Alameda. We are happy to know your stay with us was goo, but I am sorry for the inconvenience you experienced while you were here. I have shared your concerns with the respective teams in an effort to improve our service and facilities moving forward. We hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.