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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location nice, spendy for no daily house cleaning Breakfast was coffee and a muffin. Expensive for really no pool, breakfast or daily housekeeping
Business response:
We appreciate your stay. We are pleased you had an overall pleasant experience. However, we are sorry to know we missed meeting your expectations and the inconvenience it caused. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Meh. The location is awesome. The hotel itself is average. I have stayed there multiple times. Some rooms a bit stark.
Business response:
Thank you for returning to stay with us. We are glad you had a pleasant visit with us and that you liked our location. We value your feedback with regard to our facilities as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Great location, but they don't care to repair. Let me start with the positive, the area, and the view from our room was wonderful. We walked along the waterfront to have a great meal. How convenient! Unfortunately the room didn't appear to have been cleaned, dog toys behind the door, shampoo in the shower. The room besides being dirty was in a state of disrepair. The bathtub stopper was broken, the lever moving the water from shower to tub didn't work and the sink didn't drain. It appeared to be possibly a family run operati... read more
Business response:
Kimberly, thank you for staying with us and letting us know you liked our location. However, we are sorry for the cleanliness and maintenance issues you experienced in your room. Your review will be taken as a tool to ensure that all the procedures within the housekeeping and maintenance teams are being followed. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Great location Convenient hotel in a good location. Friendly staff, grab n' go breakfast.
Business response:
Candy, It was our pleasure having you as our guest at Extended Stay America. We are delighted to know you loved everything we offer, especially our ideal location and the friendliness of our staff. We hope to welcome you back soon. Sincerely, Hotel Management
Good hotel in industrial area Good hotel kinda in an industrial area but plenty of food choices and target and grocery store near by.
Business response:
Louis, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is good to read your enjoyed your stay here and that you liked our ideal location which was perfect for your needs. Please come back to stay with us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Robert, thank you for taking the time to share your perfect rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management
Not sure if extended stay provides cooking and dining utensils, but there were none in my room. Theres no ice machines, so all of these items you will need to bring yourself. I'm not a pet person so guess i should look for hotels that do not allow pets as I don't care to hear dogs barking. Didn't try out the breakfast so cant review that. But the room was clean and spacious and in a nice location.
Business response:
Thank you for your nice review of Extended Stay America. We are glad to read you liked your well-appointed room and our convenient location. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and we will remind our front desk to communicate this more clearly going forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Melissa, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Mediocre Quiet, clean, comfortable bed, adequate facility, one washcloth for two people, must ask for dishes/fresh towels; skimpy blanket
Business response:
Thank you for being our guest. We are happy to know you liked our clean environment and had a good night’s sleep. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.