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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need some improvements Room may need a bit upgrade. Breakfast needs to be improved. Friendly staffs
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I’m pleased to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Clean room, comfortable bed, quiet We were pleased with the room. Did not take advantage of breakfast. Just stayed overnight. Would stay there again. Comfortable bed. It was quiet and we slept well.
Business response:
Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay with us. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Last minute decision to stay overnight in bay area, plus super bowl week, good night sleep!
Business response:
Thank you for taking the time to write a review of your experience with us. I'm glad to read that you had a comfortable stay and enjoyed our convenient location! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Peaceful location, not far from downtown Oakland I had an early meeting in Oakland, and I wanted to be close but not right in the city. The hotel was very quiet, and convenient to Mariners Square. There is a nice harbor-side walkway with beautiful views of the estuary.
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to read that we were able to accommodate your needs with our convenient location and comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Cheap for a reason The location was great, but this hotel only cleans rooms once every 8 days, so my room never got cleaned for the entirety of my 4 night stay. Had I known about this policy, I might have stayed somewhere else.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you were disappointed in our housekeeping policy. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To prevent your experience from happening again, we will make sure we are clearly communicating our amenities during guest arrivals. Still, I am glad to read that we were able to accommodate your needs with our convenient location. Your fee... read more
Quick get away The room was fine. Hotel was having renovations done so the lobby had the men working on ladders making a mess on the carpet, but it was OK. Bed was comfy. Room had full kitchen but no utensils??? Not even a coffee pot unless you asked for it. Kinda strange. You would think there would be a few plates, coffee cups, a fork! Like a timeshare. Minimal continental breakfast in the AM. Overall rating 3+ The price was right!
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that our dish policy was not properly explained to you upon check-in. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Still, I am glad to read that you had a positive stay overall and enjoyed our reasonable rates. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Lobby was uninviting. One sofa, coffee table and TV, in need of interior decorating. A washer/dryer was in the middle of lobby. Cigarette butt in elevator, 4th floor smelled of cigarette smoke.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies that your stay was not to our company’s high standards. To make sure this doesn't happen again, I am going to make sure that the fitness center is cleaned regularly and that fresh towels are fully stocked for our guests. I will also be reviewing our cleaning and room inspection procedures with our staff. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide... read more
I checked in and staff was great. My room had a great view and I was content. Who doesn't like great amenities like a kitchen and a stove? Around 2 in the morning, I was awoken by the upstairs people pounding the floor. At 3, people sneaking through the halls. Didn't get much sleep. I tried to take a bath, but the water was cold and my sink was clogged. The next night, I was able to secure a room, much cleaner and nicer. Not as nosy either. For the price I expected too much. Do not get a room by the elevator if you want to u... read more
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.