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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to Alameda Landing Good location but smoking is allowed and apparently pets as well.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the issues you experienced. We are a pet friendly hotel and we will be converting to an entirely nonsmoking property during our next renovation. Still, I am glad to read that you had a positive stay overall and enjoyed our convenient location. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Could've been better for the price T.v lower than bed. Small. Staff didn't respond promptly to our needs wanted us to come down when they were supposed to bring things up to us.. Tried to put us in a room on first floor with ppl headlights shining through the window. Nice area though.
Close to stores and public transportation. Excellent location for public transportation and I felt very safe in the area.
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to hear that we were able to accommodate your needs with a comfortable stay and a convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice small hotel My family and I enjoyed a nice, quiet stay. I was lucky to get a same day booking. Everything was as described on line. We did not use the kitchenette, but now that we are aware of it, we will plan on using it next time.
Business response:
I want to thank you for taking the time to post a review of your stay. I apologize that we did not clearly communicate our amenities during check-in. Please know that additional toiletries and hair dryers are available at the front desk upon request. Still, I am glad to read that you had a great stay overall and enjoyed our comfortable accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I was not happy about the time the hotel takes to refound the deposit.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that our deposit refund process was not to your satisfaction. In response to your feedback, I will be sure to share your comments with our corporate office. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.