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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lobby was uninviting. One sofa, coffee table and TV, in need of interior decorating. A washer/dryer was in the middle of lobby. Cigarette butt in elevator, 4th floor smelled of cigarette smoke.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies that your stay was not to our company’s high standards. To make sure this doesn't happen again, I am going to make sure that the fitness center is cleaned regularly and that fresh towels are fully stocked for our guests. I will also be reviewing our cleaning and room inspection procedures with our staff. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide... read more
I checked in and staff was great. My room had a great view and I was content. Who doesn't like great amenities like a kitchen and a stove? Around 2 in the morning, I was awoken by the upstairs people pounding the floor. At 3, people sneaking through the halls. Didn't get much sleep. I tried to take a bath, but the water was cold and my sink was clogged. The next night, I was able to secure a room, much cleaner and nicer. Not as nosy either. For the price I expected too much. Do not get a room by the elevator if you want to u... read more
Opción. Económica un lugar estratégico en Oakland Buena opción. Económica un lugar estratégico en Oakland. Cerca del aeropuerto y de los estadios Oracle y Coliseum. Es un hotel para llegar a dormir.
Wonderful Marina View Deal Everything was great! Got a super good deal of $105 per night for King room. We were given a third floor room overlooking the marina which was gorgeous. I would definitely request a third or fourth floor room on this side since it borders a walking path that sees a lot of activity. If you like to have your windows open, still have some quiet, and not have people looking in then that's the way to go.
Business response:
Thank you so much for posting a review of our property. I'm thrilled that you had a great experience with us and were able to enjoy our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
We did not get the room we requested on hotels.com-it is suggested to always call hotel for any request to confirm you will get what you requested. On the plus side the bed was very comfortable! And it's right next to a Starbucks!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we were unable to accommodate your room request. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Fitness above marina The number of staffs wasn't enough. The towel in a room was dirty. The kitchen ware wasn't delivered. The good point is fitness room. You can see the marina down below while you are running. スタッフが少なすぎてメンテナンスやサービスが行き届かない。 でもジムから見るマリーナの景色は最高。
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness and service issues you experienced. In response to your feedback, I will be speaking with our laundry attendant and housekeeping staff to ensure rooms are cleaned to our company’s high standards. I will also speak to our front desk staff to ensure the delivery of kitchen items in a timely manner. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or a... read more
Love that I could smoke in room with out a charge
Business response:
Thank you so much for posting a review of our property. I'm glad that we were able to accommodate your needs and provide you with a comfortable stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.