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Extended Stay America Premier Suites - Orlando - Sanford
- Hotels
- Sanford, FL
About this business
Location details
1437 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Average It was an average stay . Pros: - spacious room - Tv available - comfortable bed - nice shower - kitchenette Cons: - there was some type of pink substance on my tv remote - there was an odd smell through the hotel and my room - the tv quality was low definition - the snacks were limited and expensive
Business response:
Dear Mia, Thank you for your feedback. We are glad to hear you found the room spacious and comfortable. However, we apologize for the issues you encountered, including the pink substance on the remote, the odd smell, and the TV quality. We take these concerns seriously and will address them with our team to improve our standards. We also appreciate your comments about the snack options and pricing. Your insights are valuable in helping us enhance our services. We hope to provide you with a more enjoyable experience in the fu... read more
Good stay for the price. Check-in clerk was not too friendly, but otherwise, pretty good!
Business response:
Dear Paul, Thank you for your feedback. We are pleased to hear you had a good stay for the price. We appreciate your comments and will work on improving the check-in experience. We hope to welcome you back to Extended Stay America for an even better experience in the future.Sincerely,Hotel Management
It was clean. Staff was helpful. Basic accommodations.
Didn’t seem like staff cared
Business response:
Dear Robin, Thank you for staying at our hotel and sharing your review. Your concern regarding the lack of attention from some of our staff members is unacceptable. This is certainly not the standard we strive to deliver, and we will use your feedback to ensure that we are well-poised to serve our guests better in the future. We are committed to providing outstanding service and hope to have another opportunity to show you the exceptional stay you deserve. Sincerely,Hotel Management
The staff was amazing. My plane was late arriving so I checked in in the middle of the night and the team was so caring and supportive. I felt cared for and was able to sleep well! The property was very clean and the rooms were very spacious. Highly recommend.
Business response:
Dear BRANDI, Thank you for your kind words about your stay at Extended Stay America. We are thrilled that our friendly and helpful staff made a positive impression and that you found your room comfortable. It’s wonderful to know you enjoyed your time with us. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Orlando - Sanford
How is Extended Stay America Premier Suites - Orlando - Sanford rated?
Extended Stay America Premier Suites - Orlando - Sanford has a 4.5 star rating with 1,614 reviews.
When is Extended Stay America Premier Suites - Orlando - Sanford open?
Extended Stay America Premier Suites - Orlando - Sanford is open now. It will close tomorrow at 12:00 a.m.