Extended Stay America Premier Suites - Orlando - Sanford

Business response:

Dear Hemchand, Thank you for the terrific review of Extended Stay America. We're delighted to know you found the property clean and comfortable during your stay. Providing a restful and well-maintained environment is always a top priority for our team, and it's rewarding to know that effort made a difference for you. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Dear Alberto, Thank you for choosing to stay with us. We are delighted to know that the team at our hotel left a positive impression during your visit. At Extended Stay America, we take pride in delivering service that supports a smooth and welcoming stay, especially for those traveling for work. We truly appreciate your feedback and hope to host you again soon. Sincerely, Hotel Management 

Business response:

Dear Nancy, Thank you for the terrific review of Extended Stay America. We're pleased to know your arrival went smoothly. Our team is committed to providing a seamless start to each visit, and it's great to know that was reflected in your experience. Creating a comfortable and welcoming atmosphere from the moment guests step in is something we take seriously. It was our pleasure to host your stay, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Dear Jackson, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future. Sincerely, Hotel Management