This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Orlando - Sanford
- Hotels
- Sanford, FL
About this business
Location details
1437 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed at this property twice. First time, no problem. Second time collected 3 roaches, was moved, then next day found one roach was given a roach trap. Otherwise the facility was fine
Business response:
Dear Guest, Thank you for your feedback and for staying with us twice. We sincerely apologize for the issue you encountered during your second stay. While we're glad you found the rest of the facility to be fine, we take pest concerns very seriously and are addressing this immediately with our pest control team. Your comfort is our priority, and we regret any inconvenience caused. We appreciate your understanding and look forward to welcoming you back under better circumstances.Sincerely,Hotel Management
Room amenities was not right I never stayed before at hotel that showed hair dyer under a room bathroom amenities. But when you get there they tell you. You have to go to the front desk to get a hair dyer. Because they don’t put them in the rooms. They should take it off their room amenities if it not in the room.
I was only there for one night. My room was roomy and clean, and the staff was very very nice. I would not hesitate to use this facility again in the future.
Business response:
Dear Kathi, Thank you for your feedback! We are delighted to hear that you enjoyed your stay and found the room spacious and clean. Our team takes pride in providing excellent service, and it’s wonderful to know that you found our staff to be very nice. We're glad to hear you'd consider staying with us again and look forward to welcoming you back to Extended Stay America in the future. Safe travels, and see you soon!Sincerely,Hotel Management
This elevator needs to be updated and checked out!!!
Business response:
Dear Adam, Thank you for your feedback. We apologize for the inconvenience you experienced with the elevator. Your concern about its condition has been noted, and we will have our maintenance team inspect it and ensure it's properly updated and functioning smoothly. Guest safety and comfort are our priorities, and we appreciate your patience as we address this issue. We hope to provide a much-improved experience during your next stay at Extended Stay America. We look forward to welcoming you back!Sincerely,Hotel Management
Clean And Reasonably Priced Stayed here due to an early flight out of Sanford the next morning. It had kind of a hard to find location behind a Best Buy. We were checked in quickly. The 4:30 a.m. attendant told us to simply leave the key cards on the front desk as she was busy with something else. Had to check out before breakfast was offered so no review of that. Room and hallways all seemed very clean. Room was quiet with no disturbances. About 15 minutes from airport which was convenient.
Very nice staff
Business response:
Dear Deidra, Thank you for your kind words! We’re delighted to hear that you found our staff very nice during your stay. Providing excellent service and creating a welcoming atmosphere is our top priority, and your feedback reassures us that we’re on the right track. We truly appreciate your support and hope to see you again at Extended Stay America soon for another enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Orlando - Sanford
How is Extended Stay America Premier Suites - Orlando - Sanford rated?
Extended Stay America Premier Suites - Orlando - Sanford has a 4.5 star rating with 1,614 reviews.
When is Extended Stay America Premier Suites - Orlando - Sanford open?
Extended Stay America Premier Suites - Orlando - Sanford is open now. It will close tomorrow at 12:00 a.m.