Extended Stay America Premier Suites - Orlando - Sanford

Business response:

Dear Jackson, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future. Sincerely, Hotel Management 

Business response:

Dear Stephanie, Thank you for choosing Extended Stay America and for your great review. We're glad the location worked well for your early flight out of Sanford Airport. Convenience is important, especially when traveling on a tight schedule, and we're pleased we could provide that for you. We hope the rest of your journey went smoothly and would be happy to welcome you again whenever you're in the area. Sincerely, Hotel Management 

Business response:

Dear Maryse, Thank you for taking the time to share your positive experience. We are delighted to hear that our staff was nice and helpful during your stay. Providing excellent customer service is our top priority, and your kind words motivate us to continue delivering the best possible experience to all our guests. We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America soon for another comfortable and enjoyable stay. Sincerely, Hotel Management 

Business response:

Dear Kelly, Thank you for being our guest at Extended Stay America. We’re pleased to know your stay met your expectations and that you found your time with us to be comfortable. Our team is committed to providing a welcoming atmosphere and reliable service, and your comments encourage us to continue these efforts. We hope to have the pleasure of hosting you again in the near future for an even better experience. Sincerely, Hotel Management