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Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
- Hotels
- Cranberry Township, PA
About this business
Location details
136 Emeryville Drive, Cranberry Township, PA, 16066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some Lights in the room didn't work, one elevator hasn't worked for a long time evidently. Not enough luggage carriers. Staff ok
Business response:
Dear Guest, We’re sorry to hear that your stay did not fully meet expectations, particularly with the in-room lighting and the elevator being out of service. These are important aspects of comfort and convenience, and your feedback has been shared with our maintenance and leadership teams to reinforce better functionality and availability of equipment. We also understand the inconvenience caused by limited luggage carriers and have noted this for review. While we appreciate your comment regarding our team, we regret that the... read more
Property was ok, but for an extended stay property the kitchette had no cutlery or pots and pans, so no option of cooking within the room. Main concern was the strong smell of cannibus throughout the property.
Business response:
Dear Guest, Thank you for staying with us and for sharing your feedback. We’re glad to know your stay was overall satisfactory, though we understand certain aspects did not meet expectations. We regret the inconvenience regarding the kitchen setup; cookware and utensils are available upon request at the front desk, and we’ll continue working to ensure this is communicated more clearly. Additionally, we apologize for the concern related to the environment you experienced, as maintaining a comfortable atmosphere for our guests... read more
Room was ok.
Quiet and Cozy. Very clean. Great Staff!
Business response:
Dear Guest, We’re delighted to know your stay met such high expectations and that the cleanliness and comfort of the room truly stood out. It’s equally wonderful to know that our team made a positive impression with their courteous and welcoming service. Providing a welcoming atmosphere and a well-maintained, comfortable environment for our guests is always our priority, and your comments mean a great deal to us. We appreciate you choosing to stay with Extended Stay America and hope to welcome you back again soon. Sincerely,... read more
Staff are excellent and helpful. Polite and personable. I'll never stay at another hotel in cranberry. Very clean!
The beds werent very comfy. The pillows were flat. The only thing they served at breakfast was muffins. It was cheap enough for the night but I would probably not stay again.
Business response:
Dear Guest, We’re sorry to hear that your stay did not fully meet expectations. The comfort of the bed and overall sleep quality are important, and we regret that this impacted your experience. We also regret that the breakfast offering did not meet your expectations. It’s designed to offer a quick and convenient start to the day, though we understand some guests prefer more variety. Your feedback will be shared with our team to ensure the areas you’ve highlighted receive proper attention. While we’re glad the rate provided ... read more
Room was clean, check in was easy. There was a very limited breakfast (coffee, muffins, and oatmeal packets). But the cost was very reasonable, so no big complaint.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are glad to hear that you found your room clean and the check-in process smooth and convenient. We also appreciate your understanding regarding the breakfast offering. While it is designed to be simple, we value your input and will take it into consideration as we look for ways to enhance the guest experience. We are pleased that you found the overall stay to be a good value and hope to welcome you back again soon. Sincerely, Hotel Management
They say they have breakfast but there wasn’t any food. Some coffee and some granola bars is not breakfast.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback. We’re sorry to hear that our grab-and-go breakfast offering did not meet your expectations, and we understand your disappointment regarding the limited selection available during your visit. Your perspective is important to us, and comments like yours help us better understand how our guests experience the start of their day with us. We remain committed to reviewing guest feedback as we continue to enhance our offerings. We hope you will consider staying w... read more
Sticky floors, mouldy shower, general poor condition of the walls and furniture. Missing toilet paper. The bed was comfortable though
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the condition of your room, as this is not the standard we strive to provide, and we understand how disappointing this must have been. We also regret the oversight regarding essential supplies during your stay. While we are glad to hear you found the bed comfortable, we recognize that other aspects impacted your overall experience. Your comments have been shared with our team to address these concerns and improve our housekeeping and... read more
Frequently asked questions about Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
How is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 rated?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 has a 3.5 star rating with 2,151 reviews.
When is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 open?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 is open now. It will close tomorrow at 12:00 a.m.