Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76

Business response:

Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and hope to welcome you again soon. 

Business response:

Dear Guest, Thank you for your feedback. We’re happy to hear that you found the room to be a good value for the price. Providing comfortable accommodations at an affordable rate is very important to us, and it’s great to know we met your expectations. We appreciate you choosing to stay with us and taking the time to share your experience. We hope to have the pleasure of welcoming you again at Extended Stay America, and look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Dear Guest, We sincerely apologize for the noise in the hallways during your stay, as we understand how important a quiet environment is for a comfortable experience. Your comments have been shared with our management team to review measures that can help minimize disturbances and ensure a more peaceful stay for all our guests. We are grateful for your understanding and appreciate you bringing this matter to our attention. We hope you will give us another opportunity to provide a more restful experience. We look forward to w... read more

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your comment regarding parking and understand the importance of convenient and sufficient parking for our guests. While we are pleased that you chose to stay with us, we recognize that limited parking in the front lot can be inconvenient, and your suggestion has been shared with our management team for review as we explore ways to improve accessibility and guest convenience. Guest comfort and satisfaction are very important to us, and your input ... read more

Business response:

Thank you for taking the time to let us know about your recent stay at the Extended Stay America Premier Suites in Cranberry Township. We appreciate your feedback and hope to welcome you again soon. 

Business response:

Thank you for taking the time to let us know about your recent stay at the Extended Stay America Premier Suites in Cranberry Township. We appreciate your feedback and hope to welcome you again soon. 

Business response:

Thank you for taking the time to let us know about your recent stay at the Extended Stay America Premier Suites in Cranberry Township. We appreciate your feedback and hope to welcome you again soon. 

Business response:

Dear Guest, Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you found your room very clean and our staff helpful during your stay. Your kind words and recommendation mean a lot to us and inspire our team to continue providing the highest level of service and comfort to all our guests. We are delighted that your experience was enjoyable and memorable, and we look forward to the opportunity to host you again at Extended Stay America in the near future. Sincerely, Hotel Management 

Business response:

Dear Guest, We sincerely apologize that your stay was impacted by the uncomfortable beds, AC issues, and the toilet door not closing properly. This falls below the standards of comfort and service we strive to provide. Your comments have been shared with our maintenance and housekeeping teams. Guest satisfaction is our top priority, and your feedback is invaluable in helping us improve. We hope to have the opportunity to provide a more comfortable experience and welcome you back again in the future. Sincerely, Hotel Manageme... read more