Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76

Business response:

Thank you for the amazing rating, Bernarda! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Pittsburgh Cranberry soon! Thanks again for leaving your feedback! 

Business response:

We appreciate your feedback, Dale. We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. It's unfortunate our elevators and accommodations were not on par with the high standard we're accustomed to sharing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of providing. 

Business response:

We appreciate you sharing this positive rating, Najmul! The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place Pittsburgh Cranberry. We want to share an even more enjoyable experience with you next time. 

Business response:

Thank you for the perfect rating, Hector! We are very pleased to hear that you had a wonderful stay at Hyatt Place Pittsburgh Cranberry. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again for the feedback! 

Business response:

Thanks for the perfect rating, David! We can't wait to see you again soon for another amazing experience at Hyatt Place Pittsburgh Cranberry. Have a great day! 

Business response:

Thank you for the great review, Scott! We're thrilled to hear that you had a great stay at Hyatt Place Pittsburgh Cranberry! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon! 

Business response:

Thank you for the feedback, Gene. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our pool facilities and breakfast selection, it's unfortunate the condition of our accommodations didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon.