Extended Stay America Premier Suites - Port Charlotte - I-75

Business response:

Thank you for choosing Extended Stay America and for your terrific review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Tiffany, thank you for choosing to stay with us. We are sorry for the experience you had and for the inconvenience you had due to the noise and your bed. Please be assured we have shared this with the appropriate team members to see what can be done to improve our guest experience. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your rating tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Matthew, it is always great to read when our guests enjoy their stay at our hotel. Thank you for taking the time to share these comments online for others to read as well. We will share your gracious feedback with the entire team, as comments like these are an encouragement to them. We appreciate your kind review and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Chad, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Nicole, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We are delighted to read the review of your stay at Extended Stay America. We enjoy providing our guests with everything they need for a perfect stay, including our clean and fresh accommodations. We are pleased you had a memorable stay and enjoyed our excellent hospitality. It was our pleasure hosting you, and we hope to see you again. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your recent accommodations need. We are glad we met your expectations on most occasions and that you especially loved our well-maintained accommodations and courteous service. We have also acknowledged the situation you mentioned and look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Dear Kathryn, Thank you for taking a moment to share your experience. We’re sorry to hear that your visit didn’t meet expectations and that certain aspects fell short. Your comments are invaluable to us as we continue to work on necessary improvements. We hope to have the opportunity to provide you with a more satisfying stay next time. Sincerely, Hotel Management