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Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Your positive review is appreciated!
Business response:
We apologize for your experience not meeting your expectations. If you would like to contact the property directly, we would be happy to try and resolve any issues you may have.
Too many homeless outside The hotel and staff were nice, but all the homeless and groups of random ppl hanging out in the parking lot was a bit sketchy. Hookers on the corners as well. Not the best area, but the hotel was good for the price.
Business response:
Dear Tammy, Thank you for your recent stay with us. We appreciate your remarks about the concerns you had with our property and grounds. While our team works hard to ensure a great experience at our hotel, both inside and outside, we take comments like yours seriously, as we always want to improve our guest experience. Our front desk team is always available to assist you. We never promote any illegal activities in and around the hotel. We hope you will stay with us again so you can see we are committed to providing a clean ... read more
La zona donde esta ubicado el hotel poco agradable, me apreció un poco inseguro estar al exterior.
Business response:
Dear Elodia, Thank you for sharing your feedback. We are sorry you found the area around our property less than satisfactory and felt unsafe. Your safety and comfort are important to us, and we take such concerns seriously. We continuously work to ensure a safe and welcoming environment for our guests and will address this issue with the appropriate parties. We appreciate your comments and hope to have the opportunity to provide you with a more positive experience in the future. Sincerely,Hotel Management
Ok facility, terrible location for safety The facility was fine, but the surrounding area was very sketchy with many homeless people. Breakfast was coffee and hard boiled eggs.
Business response:
Dear Robert, Thank you for your feedback. We are glad you found the facility satisfactory, but we are sorry that the surrounding area did not meet your expectations. We understand that location and safety are important factors for our guests. We also appreciate your comments about the breakfast and will consider them as we improve our offerings. Your feedback helps us enhance our services, and we hope you’ll give us another chance to provide a more positive experience.Sincerely,Hotel Management
Poor service from Expedia Loved the hotel. But Hotels.com Expedia really let us down. They "forgot" to send our reservation and payment to the hotel. It took more than 2 hours to straighten up that mess.
Business response:
Dear Julie, Thank you for your positive remarks about Extended Stay America. We're delighted you loved the hotel. We regret the inconvenience caused by the booking issue and appreciate your patience while it was resolved. We hope to welcome you back for a seamless experience next time.Sincerely,Hotel Management
There was a lot of homeless people around the hotel. Although the hotel was clean and comfortable but didn’t feel safe
Business response:
Thank you for your response, we have security at the hotel that patrols the parking lot and the hallways.
Business response:
Thank you for your great review!
Very clean, great customer service and conveniently located on the side of the highway. Recommended
Business response:
Dear Carlos, Thank you for your recommendation! We're thrilled you enjoyed the cleanliness, service, and location of Extended Stay America. We hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 4.3 star rating with 1,394 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.