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Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property itself was fine. The room was big and clean, we liked it. But the area was not good. I would not reccomend walking in that area due to the homeless population and the likelihood of crime. However the parking lot was safe enough. No break ins
Business response:
Dear Mz. Matala,Thank you for taking the time to share your feedback. We are glad to hear that you found your room spacious and clean and were pleased with the overall property. However, we regret that the surrounding area made you feel uncomfortable. While we strive to provide a secure environment within our property, we understand your concerns about the neighborhood. Your feedback is valuable, and we will continue to work on ensuring that all our guests feel safe and comfortable during their stay.Sincerely,Hotel Managemen... read more
Overall the stay was great. The hotel cannot control the outside environment. Rooms were great
Business response:
Thank you, Galvin, for your review! We are pleased you had a great stay and enjoyed the rooms at Extended Stay America. We appreciate your understanding of factors beyond our control and look forward to welcoming you back soon!Sincerely,hotel Management
Very nice staff and facilities
Business response:
Thank you for the positive review!
Liking:- very clean and large room, very nice bathroom, good service To improve:- lot of unwanted people roaming around outside the hotel. Didn’t have any milk or cereals for kids in breakfast
Business response:
Dear Debasis, Thank you for your positive feedback about your clean and spacious room and our service. We apologize for the concerns about the area and the breakfast options. We are addressing these issues and appreciate your input as we strive to improve. We hope to welcome you back to Extended Stay America for an even better experience.Sincerely, Hotel Management
Comfortable and accommodating
Business response:
Thank you for the positive review!
Room was recently renovated, all new and clean but I had to ask for the hair dryer and coffee maker. The renovation workers were still on-site for some public areas, the hallway carpet was still dirty and might be planned to be replaced. Breakfast was very basic, the receptionist was not always on position. The GYM had no air-conditioner! equipment was not very well configured. Many homeless were just 50 meters away, so the location is not good.
Business response:
Dear Qiang, Thank you for your feedback and for noticing the recent updates. We're glad you found the room clean and well-maintained. However, we apologize for the inconvenience you faced, particularly with the availability of amenities. Your concerns about the breakfast, gym, and other aspects of your stay are important to us, and we will address them with our team. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future.Sincerely,Hotel Management
Business response:
Thank you for the positive review!
The hotel itself was great. The surroundings however seem sketchy. Nothing happened to us or our car but there was so many homeless around.
Business response:
Dear Darline, Thank you for your positive feedback! We are glad to hear you enjoyed your stay at Extended Stay America. We understand your concerns about the surroundings and are continuously working to ensure a safe and comfortable environment for all our guests. We look forward to welcoming you back soon!Sincerely,Hotel Management
Amazing staff and amazing experience
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 4.3 star rating with 1,502 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.