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Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were there for IndyCar race weekend. The staff let us check in early and park there for the race even after we checked out. The room was clean and nice. The mattress was a little firm for my taste but not bad. Portland is currently having a homeless crisis but they had private security in the parking lot so I felt safe parking a Porsche in the parking lot. I will probably stay there again next race weekend.
Business response:
Hello thank you for your feed back. We look forward to seeing you again.
Not what i was expecting, a coat of paint does not hide old and damaged. The area was filled with vagrants and drug users, a vehicle was broken into, and the grounds were not very clean. Our room was not super clean and the bed was stiff and all springs, it was not an enjoyably experience. The only saving grace was the breakfast and the staff, especially the young gentleman cooking, that man has drive and devotion to his craft no doubt, havent seen anyone work that hard in a long time. Also the elevator is very scary ha!
Business response:
Hello I am sorry you did not enjoy your stay. We hope you have a nice day.
Property location is convenient but surrounding is very bad, lot of homeless camps very nearby. parked car safety is questionable. Breakfast is below average. Rooms are big and bedding is good quality, air conditioners are good.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Bed and pillows are comfortable
Business response:
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.... read more
I appreciated the concern the preparer of food had on how well the guests liked the food and how it was presented! It was excellent!
Business response:
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.... read more
Nothing
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
There are a LOT of homeless people in the area. I would not have felt safe without my husband and dog. My feet were black after walking around the room for 15 minutes. Make sure you wear socks. The staff was friendly.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Shower plumbing is reversed - turn on the hot & you get cold. turn on the cold - you get hot. Questionable area - safety of vehicle parking is suspect. Questionable people nearby & evidence of recently broken car windows in parking lot.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 4.3 star rating with 1,503 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.