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Extended Stay America Premier Suites - Pueblo
- Hotels
- Pueblo, CO
About this business
Location details
6020 N Elizabeth St, Pueblo, CO, 81008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in is slow, bathroom wasn’t spotless (somebody else’s hair in the sink), but otherwise was really good. Quiet. Comfy bed.
Breakfast was such a joke, it wasn’t even a joke. Staff was friendly and attentive. Breakfast was such a joke, it wasn’t even a joke. The “gym” was 2 elliptical and a bike. No free-weights. Room was great, but noisy.
Business response:
Dear Fred, We apologize for the noise and for falling short of your expectations regarding the breakfast and fitness amenities. We understand how important these features can be to our guests, and your comments have been shared with the appropriate teams for review and potential improvement. Your honest input helps us enhance the overall guest experience. We truly appreciate you staying with us and hope to welcome you back for a more comfortable and well-rounded visit in the future. Sincerely, Hotel Management
I've never stayed at an Extended Stay hotel. It was a wonderful first impression and we will be using them in the future!
Garden suite was poorly cleaned and poorly maintained. The restaurant that was important to have on site was closed.
Business response:
Dear roger, We sincerely apologize that your experience did not meet expectations. Cleanliness and maintenance are top priorities, and we regret that your room was not properly prepared. Additionally, we understand how disappointing it must have been to find the on-site restaurant closed, especially if it was a key factor in choosing our location. Your concerns have been shared with our housekeeping and management teams to ensure immediate attention and improvement. We truly appreciate your comments and hope to provide a bet... read more
Just needed a place to lay our head before kicking off home. It was clean and comfortable. Didn’t stay long enough for breakfast but did not appear there was going to be much on offer as we left at 0555. But it’s ok. We didn’t mind. Just throwing it out there for those who come after.
Business response:
Dear Scott, Thank you for sharing your experience with us. We’re glad to hear that you found your room clean and comfortable for your short stay before heading home. While we understand you didn’t have a chance to enjoy our breakfast, we appreciate your note for future guests. We strive to offer a convenient and restful environment, even for brief visits, and your feedback helps us continue to improve. We’d love the opportunity to host you again at Extended Stay America for a longer and more complete stay. Sincerely, Hotel M... read more
Business response:
Thank you for the review. We're so happy to hear you had a good experience with us at Extended Stay America Premier Suites Pueblo and we are so glad you found our stay helpful and nice! We truly appreciate your feedback and hope to welcome you back again soon.
Definitely will stay here when I’m in town again
Das Zimmer ist zweckmäßig und modern eingerichtet und sehr sauber. Minuspunkte: * das Fenster lässt sich nicht öffnen, auch nicht um die üblichen 29 cm * der Kühlschrank ist recht laut * das Frühstück ist mehr als dürftig
Business response:
Dear Karen, We sincerely apologize for the inconvenience and confusion you experienced during check-in regarding your reservation. It is our responsibility to assist all guests thoroughly, especially when there are booking discrepancies, and we regret that we did not offer you the option to secure a room or provide better support in resolving the issue. Your experience does not reflect the level of service we aim to provide, and we are addressing this with our front desk team to ensure proper protocol is followed in the futu... read more
Frequently asked questions about Extended Stay America Premier Suites - Pueblo
How is Extended Stay America Premier Suites - Pueblo rated?
Extended Stay America Premier Suites - Pueblo has a 4.3 star rating with 371 reviews.
When is Extended Stay America Premier Suites - Pueblo open?
Extended Stay America Premier Suites - Pueblo is open now. It will close tomorrow at 12:00 a.m.