Extended Stay America Premier Suites - Pueblo

Business response:

Thank you for the amazing review. We're so happy to hear you had a wonderful experience with us at Extended Stay America Premier Suites Pueblo! We truly appreciate your feedback and hope to welcome you back again soon. 

Business response:

Thank you for choosing Extended Stay America Premier Pueblo. We value all of the feedback we get! We look forward to seeing you again soon 

Business response:

Thank you for choosing Extended Stay America Premier Pueblo. We value all of the feedback we get! We look forward to seeing you again soon 

Business response:

Thank you for choosing Extended Stay America Premier Pueblo. We value all of the feedback we get! We look forward to seeing you again soon 

Business response:

I am very saddened to see you were very unsatisfied with your stay. Here at ESA Premier Pueblo, we strive for 100% satisfaction. Unfortunately there were no comments left for why the stay was not 5 stars and I cannot correct the issues without knowing. Please feel free to call me at the hotel directly to explain the issues. Again, I am very sorry about your dissatisfaction and hope we can see you again. 

Business response:

Dear Guest, Thank you for your feedback. We’re glad you found value in your stay and that overall accommodations met your expectations. We apologize for the condition of your room upon arrival—this does not reflect our usual standards. Our weekly cleaning policy is part of our extended stay model, but we’re always happy to provide fresh linens or address housekeeping concerns when requested. Your comments help us improve, and we appreciate your honesty. We look forward to welcoming you back to Extended Stay America with an i... read more

Business response:

Dear Guest, Thank you for your feedback. We're glad to hear you found our hotel to be a nice place with all the necessary amenities for an extended stay. Our goal is to make sure our guests feel at home with everything they need for a comfortable and convenient experience. We truly appreciate your recognition and hope to continue exceeding your expectations on future visits. Your satisfaction is our priority. We look forward to welcoming you back with another great stay at Extended Stay America!Sincerely,Hotel Management 

Business response:

Thank you for your kind feedback! We're thrilled to hear that you found our property clean and well-maintained. Our team works hard to ensure a fresh and comfortable experience for all our guests, and your positive comments are truly appreciated. We look forward to welcoming you back to Extended Stay America for another enjoyable stay.