Extended Stay America Premier Suites - Pueblo

Business response:

Thank you so much for your feedback! We are so happy to hear that you love it at Extended Stay America Premier Suites Pueblo. Your satisfaction is our top priority, and we look forward to welcoming you back soon! 

Business response:

Dear Barbara, Thank you for your feedback! We're delighted to hear that you found our hotel clean, fresh, and new. Providing a comfortable and welcoming environment is our priority. We regret that noise from neighboring guests impacted your experience. Our team is always available to assist in such situations, and we encourage guests to reach out so we can help ensure a peaceful stay. We appreciate your understanding and hope to provide an even better experience next time. We look forward to welcoming you back to Extended St... read more

Business response:

Dear Dominick, We are truly sorry for your loss and appreciate you choosing to stay at Extended Stay America during such a difficult time. It’s heartwarming to hear that our staff provided kindness and comfort when you needed it most. While we focus on providing a clean and comfortable stay at an economical value, we’re glad you found our accommodations suitable. Your recommendation means a lot to us. We look forward to welcoming you back under better circumstances. Sincerely,Hotel Management 

Business response:

Thank you so much for your feedback! We are so happy to hear that you love it at Extended Stay America Premier Suites Pueblo. Your satisfaction is our top priority, and we look forward to welcoming you back soon! 

Business response:

Thank you so much for your feedback! We are so happy to hear that you love it at Extended Stay America Premier Suites Pueblo and the service was great. I will be sure to share the comments with our team. Your satisfaction is our top priority, and we look forward to welcoming you back soon! 

Business response:

I am very saddened to see you were very unsatisfied with your stay. Here at ESA Premier Pueblo, we strive for 100% satisfaction. Unfortunately there were no comments left for why the stay was not 5 stars and I cannot correct the issues without knowing. Please feel free to call me at the hotel directly to explain the issues. Again, I am very sorry about your dissatisfaction and hope we can see you again. 

Business response:

Dear Amelia, Thank you for your feedback. We're glad to hear that your overall stay was positive. We understand that maintaining a fresh and comfortable environment is important, and we appreciate you bringing this to our attention. Our team is committed to ensuring a pleasant experience for all guests, and we will certainly look into this matter. Your input helps us improve, and we truly appreciate it. We look forward to welcoming you back for an even better stay!Sincerely,Hotel Management 

Business response:

Thank you so much for your feedback! We are so happy to hear that you love it at Extended Stay America Premier Suites Pueblo. Your satisfaction is our top priority, and we look forward to welcoming you back soon!