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Extended Stay America Premier Suites - Reno - Sparks
- Hotels
- Sparks, NV
About this business
Location details
790 Lincoln Way, Sparks, NV, 89434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were traveling across country and stopped here for a couple days. Our room was nice, clean and bed comfortable. They had laundry facilities that I used and were good. The thing we did not like was the breakfast area, 1 high top table with 4 chairs only. And 1 short long table with no chairs. She said we could sit outside put it was cold out. No hot breakfast just cold items. No lobby furniture to set in either .
Business response:
Dear Terri, It’s wonderful to hear that your cross-country travels included a stop with us and that you enjoyed a comfortable stay in your room. We’re also glad the laundry facilities were helpful during your visit. Although we regret that the breakfast area and lobby seating did not meet your expectations, we appreciate your notes, as guest perspectives are always valuable in guiding improvements. Thank you for sharing your experience. We hope to welcome you back to Extended Stay America on your future travels. Sincerely, H... read more
Breakfast was minimal but everything else good
Clean and reasonably priced
Business response:
Dear Jed, Thank you for staying with us at Extended Stay America and for the excellent rating. We’re so glad to know your visit met your expectations! Providing a comfortable stay at a fair value is something we take pride in, and it’s wonderful to hear that reflected in your experience. We truly appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Clean n quiet
Originally booked a single bed room i was upgraged room 315 noticed hair all under the pillows was kinda nast ony complaint i have everything else was awesome
Business response:
Dear Cole, Thank you for sharing your feedback and for your kind words about your overall experience. We regret the cleanliness issue you encountered and sincerely apologize for any inconvenience it caused. Your feedback has been shared with our team as we remain committed to providing a spotless and welcoming environment for every guest. We are pleased you enjoyed the rest of your stay and hope to welcome you back for an even better visit in the future. Sincerely, Hotel Management
Sets the standard that other ESAs should meet
Business response:
Dear John, It is wonderful to hear that you feel our property sets a high bar for others! At Extended Stay America, we are thrilled to know our efforts made your visit memorable and comfortable. Your kind words energize our team to keep elevating the guest experience. We cannot wait to welcome you back soon for another stay that’s just as enjoyable—if not even better! Sincerely, Hotel Management
Staff efficient and friendly; excellent room, clean.
Parking was nearly full when we arrived at 4:30 in the afternoon - must have been very full. Room was clean, air conditioning worked well, and there was a lot of space and full refrigerator. Was disappointed with the continental breakfast - very few selections and no juice available. I'm guessing because this is an "Extended Stay" hotel they expect that you will be cooking your own meals. In the early morning I was awakened when it sounded like people running around in the 2nd floor. Staff was courteous and helpful.
Gute Unterkunft aber der Reinigungsservice findet erst nach einer Woche statt, das ist definitiv zu lange! Mann bekommst zwar neue Handtücher und alles weitere, aber für den Fußboden wäre ein Stsubsauger oder Besen super gewesen!
Business response:
Dear Ralf, We are delighted to hear you found your stay enjoyable and comfortable! Your comments about housekeeping frequency and additional cleaning tools are very helpful, and we truly appreciate your insight. At Extended Stay America, we are always looking for ways to enhance our guests’ experience, and feedback like yours guides us in making improvements. We look forward to welcoming you back for an even smoother and more convenient visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Reno - Sparks
How is Extended Stay America Premier Suites - Reno - Sparks rated?
Extended Stay America Premier Suites - Reno - Sparks has a 4.3 star rating with 1,350 reviews.
When is Extended Stay America Premier Suites - Reno - Sparks open?
Extended Stay America Premier Suites - Reno - Sparks is open now. It will close tomorrow at 12:00 a.m.