Extended Stay America Premier Suites - San Diego - San Marcos

Business response:

Dear Kimberly, Thank you for your fantastic review of your stay at Extended Stay America! We're thrilled to hear that you enjoyed our great location and comfortable accommodations. Providing a safe and welcoming environment for our guests is our top priority, and we're delighted that you felt secure during your stay. Your satisfaction is our ultimate reward, and we look forward to welcoming you back for another wonderful experience. Sincerely,Hotel Management 

Business response:

Dear Joe, Thank you for sharing your experience. We are glad that, overall, you had an enjoyable stay and liked our hospitality. However, it is disappointing to learn that we did not meet your expectations regarding breakfast and amenities. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management 

Business response:

Dear James, We are glad you enjoyed your recent stay at Extended Stay America. It is excellent to learn how much you could take advantage of our location, which is within walking distance of many restaurants and shops. It is one of the many reasons our guests choose to stay with us. We hope to see you again when your travels bring you back into the area. Thank you again for the wonderful compliments!Sincerely,Hotel Management