Extended Stay America Premier Suites - San Jose - Airport

Anonymous 

on Expedia

11 years ago

Convenient hotel to the airport When I was chosing a hotel on line, I specifically chose one with shuttle service and breakfast. Upon arrival, when I called about the shuttle, I was told that the service had stopped at 7:00 p.m. and it was 8:30 p.m.. The taxi charged $15.00 for a one mile trip to the hotel which I thought was unfair, however, Extended Stay paid for it because I complained about their advertising. I made arrangements for the shuttle pickup the next morning, however, when I was checking out they said no arrang... read more

Erndiaz 

on Expedia

11 years ago

Motel in a hotel shell The receptionist was great, the "motel" on the other hand was bad. They only have maid service once a week, the room was run down, breakfast was a joke. This place is catered to people who are staying monthly and are on a budget, for the price I would look elsewhere. This his place needs an overhaul bad. 

D. B. 

on Expedia

11 years ago

Best ESA we have been to The place is amazing. It is close enough to downtown SJ that you can go anywhere. Hard to get out of the hotel easily but you can't even tell because the hotel is just so good! Great breakfast, luxury rooms, and friendly people. 

donald wittbrodt 

on Expedia

11 years ago

Wonderful hotel and staff but need to return $100.00 deposit back to my credit card now 

Anonymous 

on Expedia

11 years ago

ビジネスの利用 - 良かった点 - コインランドリーがあり、長期滞在向き。 - キッチン、冷蔵庫付き。 - 朝食時の珈琲が紙コップ＋蓋で持ち運びできること。 - 悪かった点 - 食堂は広くなく、朝食が足りない場合の補充がいまひとつ遅い。 - エレベーターが古くて遅い。故障しないか不安。 週に一度、部屋の掃除が入るが、毎週同じ曜日にくるわけではなく、一日ずつ遅くなる？ （一週目が月曜なら二週目は火曜） 

Karen 

on Expedia

11 years ago

Overall ok Had trouble getting in hotel after hours even though I told them I would arrive late. No one answered buzzer but a guest finally let me in. Shuttle does not run late or on weekends. Room was clean and quiet. 

RT 

on Expedia

11 years ago

Good Choice It is really close to both freeways (US101) and (US880). Located on main street. Easy to find.