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55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
PERFECT for the budget-minded, and THE BEST Extended Stay in San Jose The rooms are better than the other Extended Stays that I have patronized in the Silicon Valley area: the smoking rooms are all on the top floor, rather than being situated haphazardly. The rooms are also better appointed overall. The staff is friendly and professional. The Extended Stay just down the Street at 1560 N. First unfortunately is managed by a nice enough woman, but I have worked in the customer service field long enough to know when tone and de... read more
Hotel manager ashley is all about customer service Somewhat late noise from neighbors. Walls seem a little thin. Can hear doors close all through the night. Staff is friendly. Location isn't bad, close to the airport and downtown.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our convenient location and friendly staff, especially Ashley. In response to your feedback regarding noise levels at our hotel, I will review our guest protocol with our entire staff to ensure your experience is not repeated. Again, thank you for the comments. We look forward to welcoming you back in the future!
nice hotel Staff were helpful and stayed at the desk beyond their closing time at 11pm. Rooms were nice and clean, though one had a slightly funky smell, but the windows opened so it was easy to air out. Note that Expedia booking agent told us that the free airport shuttle operated from 7am-11pm when actually they operate from like 7-11am and 4-8pm. However, taxi to airport was easy and under $10...for a .6 mile ride
Overnight stay Great comfortable experience. Well worth the price and the cleanliness was fantastic.
Convenient location for travel without a car Although a 20+ minute hike from the San Jose airport (across a few busy boulevards), this hotel is a short walk from light rail. Light rail couldn't be simpler and passes by many local businesses, the Santa Clara convention center, and also connects to Caltrain (SFO). For a very reasonable price my room, if not perfectly kept, included a kitchenette and was more spacious than expected.
Convenient hotel to the airport When I was chosing a hotel on line, I specifically chose one with shuttle service and breakfast. Upon arrival, when I called about the shuttle, I was told that the service had stopped at 7:00 p.m. and it was 8:30 p.m.. The taxi charged $15.00 for a one mile trip to the hotel which I thought was unfair, however, Extended Stay paid for it because I complained about their advertising. I made arrangements for the shuttle pickup the next morning, however, when I was checking out they said no arrang... read more
Motel in a hotel shell The receptionist was great, the "motel" on the other hand was bad. They only have maid service once a week, the room was run down, breakfast was a joke. This place is catered to people who are staying monthly and are on a budget, for the price I would look elsewhere. This his place needs an overhaul bad.
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,691 reviews.
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.