This profile has been claimed by the business owner or representative.
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Decent We liked coming here. It's like a mini apartment because of the kitchenette. Unluckily, we got the room next to the office. At 10pm there were employees talking & laughing out loud. You can hear the phone ringing constantly. You can also hear people from the foyer coming in and out. Think walls. The pool was dirty though. I had to get the net and clean it myself, my family can enjoy it. I don't see employees cleaning it ever. (I'm saying picking up leaves, bugs & whatever is floating in the pool) It was still an ok pl... read more
Great place to stay! We loved this hotel. It was like a small apartment. Plenty of room for 3 people. Highly recommended!!!
Nice, quiet and clean; however if you book after hours ensure a fax is sent over at time of booking. I had to wait awhile to get into room until fax came thru.
Stumbled onto a great option I booked this place at the last minute (i.e., 9 pm on the night I stayed), and was very pleasantly surprised. The room was quiet, comfortable, full kitchen, nice modern furnishings, and excellent bed. All at a great price for the area. I would definitely recommend this place to a friend, but I have my doubts about letting all the rest of you in on this place. If I can't get a room here next time I need one, I'll be blaming myself for writing this review.
Business response:
Chris - I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your clean, comfortable room and your fully equipped kitchen. As well, it's great to hear that you were pleased with your bed and our location during your visit. Still, I apologize if our fitness center did not meet your needs. Your comments will be helpful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our are... read more
overall good great staff
PERFECT for the budget-minded, and THE BEST Extended Stay in San Jose The rooms are better than the other Extended Stays that I have patronized in the Silicon Valley area: the smoking rooms are all on the top floor, rather than being situated haphazardly. The rooms are also better appointed overall. The staff is friendly and professional. The Extended Stay just down the Street at 1560 N. First unfortunately is managed by a nice enough woman, but I have worked in the customer service field long enough to know when tone and de... read more
Hotel manager ashley is all about customer service Somewhat late noise from neighbors. Walls seem a little thin. Can hear doors close all through the night. Staff is friendly. Location isn't bad, close to the airport and downtown.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our convenient location and friendly staff, especially Ashley. In response to your feedback regarding noise levels at our hotel, I will review our guest protocol with our entire staff to ensure your experience is not repeated. Again, thank you for the comments. We look forward to welcoming you back in the future!
nice hotel Staff were helpful and stayed at the desk beyond their closing time at 11pm. Rooms were nice and clean, though one had a slightly funky smell, but the windows opened so it was easy to air out. Note that Expedia booking agent told us that the free airport shuttle operated from 7am-11pm when actually they operate from like 7-11am and 4-8pm. However, taxi to airport was easy and under $10...for a .6 mile ride
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,742 reviews.
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.