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Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms are very nice and clean. My only complaint would be the pillows. A option to some flat pillows would be perfect.
Business response:
Dear Gary, Thank you for being our guest at Extended Stay America. It is nice to know you had a good stay and were pleased with the service. However, we are sorry for the discomfort caused by the pillows in your suite. We will discuss this with the management team for its improvement. We appreciate your feedback and hope we have a future opportunity to serve you again.Sincerely,Hotel Management
The staff was very friendly and helpful the room was spotless
Our stay was great friendly staff. Shoppping nearby
Business response:
Dear Alison, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know our staff proved it. We look forward to sharing your comments with the team. Thank you for choosing Extended Stay America. We hope to welcome you again when you are in the city.Sincerely,Hotel Management
Not so good, won’t stay again Floor has a lot of dust. Bed is not comfortable, very noisy refrigerator, could not sleep. Breakfast is just a bar and coffee.
Business response:
Dear Guest, We appreciate the feedback regarding your stay at our hotel. We are disappointed to learn of your issues with the uncomfortable bed, housekeeping oversights, and noise issues, and we genuinely regret not meeting your expectations. Your frustration is entirely understandable, and we hope you will accept our apologies. Thank you for your patience, and we hope you will allow us to welcome you on a future visit for a much-improved experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.1 star rating with 1,561 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.