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Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad, but Could be better Well there was no in room coffee maker. Sink, stove and refrigerator. But nothing to cook with or glasses/cups to get a drink from the sink. No clothes hangers in the closet area for “hangables”. Staff was excellent. And I assume the reason for no utensils, cookware or coffee maker is for theft. However, then make guests accountable for it. Give it to them when they arrive and whatever is not returned, charge them for it!
Business response:
Dear MICHAEL, Thank you for choosing us and sharing your valuable feedback. We appreciate your detailed feedback and apologize for any inconvenience. We'll share your suggestions with our team to improve the guest experience. Thank you for acknowledging our excellent staff. We strive to make each stay better, and your insights help us in that endeavor. We hope to welcome you back and provide a more seamless experience in the future.Sincerely,Hotel Management
Very clean and comfortable. Check-in was fast and easy.
Very clean. Staff very helpful and nice. Location perfect for us with lots around, and close proximity to the airport, which was where we were working during our stay. We will definitely book our rooms here from now on while working in Savannah.
Business response:
Dear Charlene, Thank you for the kind review. It is always a pleasure to read from our guests. We are pleased everything went great for you during your visit and that our excellent location made it even better. Our staff works hard to deliver outstanding service and clean, comfortable accommodations, and we value your compliments. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Managemen... read more
Would not stay here again. Only basic with nothing to commend it to others.
Business response:
Dear Yvonne, Thank you for your recent stay and the candid review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We sincerely apologize that this was not your experience. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management
Clean the kitchen Front desk was nice but kitchenette was not clean.
Business response:
Dear Cheri, We appreciate your feedback and are pleased to hear that you had a positive interaction with our front desk team. However, we apologize for any issues you encountered with the cleanliness of the kitchenette. Your input helps us improve and provide a better experience for our guests in the future. Thank you for choosing to stay with us, and we hope you'll consider returning in the future.Sincerely,Hotel Management
The property was very nice and clean. The staff was friendly and helpful. The only thing I didn't like was the grab and go breakfast.
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.1 star rating with 1,562 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.