Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your perspective and are glad you chose to stay with us. We regret that your experience did not fully meet expectations and apologize for any shortcomings you encountered. Your comments are important to us and will help improve our services and the overall guest experience. We hope you will consider returning in the future, allowing us the opportunity to provide you with a more satisfying stay. Sincerely, Hotel Management 

Business response:

Dear Guest, We are delighted to hear that your room suited your needs and that you were impressed with the overall condition during your stay at Extended Stay America! It is wonderful to know we could provide a comfortable and pleasant experience for you. Your kind feedback means a lot to our team, and we look forward to welcoming you back again soon for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re so glad to hear you were pleasantly surprised by your stay! It’s wonderful that the room’s spaciousness and cleanliness made a positive impression. At Extended Stay America, we aim to provide a comfortable and welcoming environment for all our guests. Thank you for sharing your experience, and we look forward to welcoming you back for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback about your stay. We are pleased to hear that the bed provided a comfortable rest and that the bathroom met your expectations for cleanliness. At the same time, we are sorry for the cleanliness issues you encountered with the flooring. We also regret the inconvenience caused by the limited availability of certain amenities. Your comments will be shared with our relevant teams for review and improvement. We appreciate you bringing these matters to our attention and hope to provid... read more

Business response:

Dear Guest, Thank you so much for taking the time to share your experience at Extended Stay America! We are thrilled to hear you enjoyed your stay and found our hotel to be a peaceful retreat after the concert. It's wonderful to know that our focus on cleanliness and comfort contributed to your restful experience. We aim to make check-in and check-out as smooth as possible, and it’s great to hear we hit the mark during your visit. We appreciate your feedback and hope to welcome you back soon for another relaxing stay. Sincer... read more

Business response:

Dear Guest, We are delighted to know that you thoroughly enjoyed your stay; we love to make our guests feel right at home. Thank you for your kind compliments, and we hope to have the pleasure of welcoming you back to Extended Stay America soon. Sincerely, Hotel Management